Overview
Skills
Job Details
Sr. Business Analyst Location: Deerfield Beach, FL (Hybrid 3/2)
Duration: 12 months+
Job Description:
As a Business Analyst, you will directly report to the Lead Business Analyst within the SETF SPARK Modernization Program. The Business Analyst provides business teams with a high quality and consistent level of proactive and professional IT service, in an effort to maintain the technology needs that run their businesses. You will work to create and maintain positive business relationships that bolster open communication, reliability, trust, and service loyalty. The work in the Program will be varied and complex, requiring initiative and judgment. Azure Dev Ops is a requirement and - this is for SET finance.
Key Responsibilities:
- Document business and system processes and business requirements
- Build and maintain relationships with corporate stakeholders
- Study, understand and document User Stories, business processes, non-functional requirements, system capabilities, customization, integration, process design and system implementations
- Perform requirements gathering / clarifications with technical team, leveraging agile techniques
- Collaborate with external and internal stakeholders and vendors to analyze business needs and work with teams on solutions
- Work with implementation partners to ensure a smooth project / product teams go live(s)
- Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders
- Collaborate with technology teams, business teams, vendors and subject matter experts to perform daily activities
- Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support
- Be accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC) and Software Delivery Life Cycle (SDLC)
- Cross-training to learn applications across the assigned Business Unit application portfolio
- Learn the processes and tools needed to perform the role effectively
- Accountable for managing and delivering the support requests for assigned Business Unit and related JM Family requests. This includes the planning, troubleshooting, solving, and communicating of a variety of requests, incidents, and problems independently within multiple areas
- Identify the business impact of system issues and facilitate communication as appropriate to stakeholders
- Perform on-call responsibilities including sometimes nights, holidays and weekends
- Engage and communicate with senior management as appropriate