Jira Admin

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2

Skills

Jira Administrator
Agile
Scrum
and Kanban
Jenkins

Job Details

  • Administer, customize, and configure Jira workflows, fields, schemes, permissions, and notifications.

  • Manage Jira Service Management (JSM) projects, queues, SLAs, and automation rules.

  • Support and maintain Confluence spaces, permissions, templates, and macros.

  • Integrate Jira with other tools such as Slack, GitHub, Bitbucket, Jenkins, and third-party apps.

  • Develop and maintain dashboards, filters, and reports for various stakeholders.

  • Provide user support and training to teams on Jira best practices and usage.

  • Implement and enforce governance and standards for Jira project setup and usage.

  • Work with stakeholders to gather requirements and translate them into efficient Jira solutions.

  • Perform regular audits, backups, and upgrades of Jira and Confluence systems.

  • Troubleshoot and resolve system issues and performance bottlenecks.

  • Manage user access, groups, and security roles across Atlassian tools.

  • Stay updated on Atlassian product updates and recommend improvements.

  • Bachelor s degree in Computer Science, Information Systems, or a related field.

  • 3+ years of experience as a Jira Administrator or in a similar role.

  • Hands-on experience with Jira Software, Jira Service Management, and Confluence.

  • Proficient in Jira administration, workflows, permission schemes, and custom configurations.

  • Strong understanding of Agile, Scrum, and Kanban methodologies.

  • Experience with Atlassian Marketplace apps (e.g., ScriptRunner, Automation, Tempo, BigPicture).

  • Familiarity with REST APIs and scripting (e.g., Groovy, Python, or Bash).

  • Excellent problem-solving skills and attention to detail.

  • Strong communication and documentation abilities.

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