Overview
On Site
USD 25.00 - 35.00 per hour
Full Time
Skills
Management
Printing
Tier 1
Training
VoIP
Network
Knowledge Base
Microsoft Office
Active Directory
Help Desk
Technical Support
Service Desk
Software Deployment
Hardware Support
Software Support
Printers
Audiovisual
Printer Support
Network Design
Microsoft Windows
Microsoft Windows Administration
Customer Service
Hardware Installation
ServiceNow
Application Support
Microsoft SCCM
Cabling
Computer Hardware
Network Support
Microsoft Windows Server
Microsoft Operating Systems
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
TEKsystems is seeking a Systems Administrator/Senior IT Support Specialist to support our customer in Frankfort, KY.
Purpose: As part of the Instructional Device Support Services team this position will be responsible for configuring, maintaining, and troubleshooting department-level printing and phone systems, providing technical support and customer service to clients within the department. Additionally, this role involves managing and resolving technical issues, submitting and tracking work tickets, and maintaining network and software tools. This position requires daily onsite presence, with occasional opportunities for hybrid work when necessary or authorized. This position may require periodic on-call duty outside normal business hours to ensure that the supported systems are operating as intended and time sensitive deliverables are addressed. The on-call duties will be defined at the discretion of the client manager and/or the on-call policy for the organization.
Description
Manage and support system configurations, installations, and perform maintenance.
Perform other duties as assigned.
Oversee printing installations, configurations, and maintenance across the organization.
Troubleshoot and resolve issues related to desk phones and printer systems to minimize downtime.
Provide next-tier support for troubleshooting and resolving complex technical issues related to desk phones, printers and printing, endpoint connectivity, and departmental software.
Assist end-users with technical issues and provide exceptional customer service by ensuring timely, effective resolutions while maintaining a professional attitude.
Monitor, maintain, and ensure the performance, reliability, and security of departmental software and hardware, including performing regular updates and maintenance.
Assist in the configuration, deployment, and support of new departmental software and hardware to ensure optimal performance and seamless integration.
Collaborate with Tier 1 support to escalate and resolve complex technical issues.
Provide training and guidance to end-users on the proper use and troubleshooting of VoIP, printer, network, and software systems.
Draft, document, and update technical procedures, knowledge base articles, and support guides.
Skills
Technical support, Windows 10, Office 365, Active directory, Desktop pc support, Help desk, Help desk support, Software upgrades, It support, Service desk, Hardware/software, Deployment, troubleshooting, Hardware support, System administrator, Software support, printers, audiovisual, chromebook, Printer support, network infrastructure, Windows, Desktop engineering, Windows administration, Infrastructure, Customer service, Hardware installation, Imaging, Servicenow, A+, Application support, Sccm, Cabling, Hardware, Network support, Windows server
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Frankfort,KY.
Application Deadline
This position is anticipated to close on Nov 8, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems is seeking a Systems Administrator/Senior IT Support Specialist to support our customer in Frankfort, KY.
Purpose: As part of the Instructional Device Support Services team this position will be responsible for configuring, maintaining, and troubleshooting department-level printing and phone systems, providing technical support and customer service to clients within the department. Additionally, this role involves managing and resolving technical issues, submitting and tracking work tickets, and maintaining network and software tools. This position requires daily onsite presence, with occasional opportunities for hybrid work when necessary or authorized. This position may require periodic on-call duty outside normal business hours to ensure that the supported systems are operating as intended and time sensitive deliverables are addressed. The on-call duties will be defined at the discretion of the client manager and/or the on-call policy for the organization.
Description
Manage and support system configurations, installations, and perform maintenance.
Perform other duties as assigned.
Oversee printing installations, configurations, and maintenance across the organization.
Troubleshoot and resolve issues related to desk phones and printer systems to minimize downtime.
Provide next-tier support for troubleshooting and resolving complex technical issues related to desk phones, printers and printing, endpoint connectivity, and departmental software.
Assist end-users with technical issues and provide exceptional customer service by ensuring timely, effective resolutions while maintaining a professional attitude.
Monitor, maintain, and ensure the performance, reliability, and security of departmental software and hardware, including performing regular updates and maintenance.
Assist in the configuration, deployment, and support of new departmental software and hardware to ensure optimal performance and seamless integration.
Collaborate with Tier 1 support to escalate and resolve complex technical issues.
Provide training and guidance to end-users on the proper use and troubleshooting of VoIP, printer, network, and software systems.
Draft, document, and update technical procedures, knowledge base articles, and support guides.
Skills
Technical support, Windows 10, Office 365, Active directory, Desktop pc support, Help desk, Help desk support, Software upgrades, It support, Service desk, Hardware/software, Deployment, troubleshooting, Hardware support, System administrator, Software support, printers, audiovisual, chromebook, Printer support, network infrastructure, Windows, Desktop engineering, Windows administration, Infrastructure, Customer service, Hardware installation, Imaging, Servicenow, A+, Application support, Sccm, Cabling, Hardware, Network support, Windows server
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Frankfort,KY.
Application Deadline
This position is anticipated to close on Nov 8, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.