Overview
On Site
$$40hr - $42hr
Contract - W2
Contract - 1 day((s))
Skills
Business Analyst Outreach Specialists
Job Details
Job Description:
Responsibilities:
Sales and Relationship Development:
- Serve as the primary relationship manager for assigned healthcare organizations, including hospitals, physician groups, behavioral health providers, long-term care facilities, and public health entities.
- Identify and pursue new engagement opportunities across Kentucky to expand KHIE's footprint and participation.
- Present KHIE solutions in a compelling and consultative manner that aligns with each organization's clinical, operational, and compliance goals.
- Lead outreach strategies that result in executed participation agreements and active utilization of KHIE services.
- Maintain a robust pipeline of prospects, stakeholders in implementation, and active participants, using CRM tools to track engagement progress.
- Develop and nurture executive-level relationships to ensure ongoing alignment with participant needs and strategic priorities.
- Proactively resolve stakeholder concerns, serving as a key point of escalation and ensuring continuous satisfaction with KHIE services.
- Host educational briefings, product demonstrations, and user engagement sessions tailored to varying stakeholder roles (C-suite, clinical, IT).
- Coordinate with KHIE technical, onboarding, and support teams to ensure a seamless and positive experience from engagement through implementation.
- Act as the voice of the customer internally-communicating participant feedback and emerging market needs to influence KHIE service development.
- Stay current on relevant Kentucky health initiatives, policy changes, interoperability trends, and federal program incentives that impact participants.
- Monitor outreach and engagement KPIs, including participation growth, stakeholder satisfaction, and service adoption.
- Produce regular reports and presentations highlighting outreach efforts, market coverage, and stakeholder feedback.
- Recommend and implement improvements to outreach strategies based on stakeholder trends, data insights, and best practices.
- Bachelor's degree in healthcare administration, public health, business, marketing, or a related field (Master's preferred).
- Minimum 3 years of experience in sales, provider outreach, business development, or account management in the healthcare sector.
- Proven success in building executive relationships, managing client pipelines, and meeting outreach or sales targets.
- Strong understanding of the healthcare delivery system in Kentucky, including hospitals, practices, Medicaid, and public health infrastructure.
- Knowledge of health IT systems, electronic health records (EHRs), and data exchange standards preferred.
- Excellent communication, negotiation, and presentation skills with a strong customer service orientation.
- Ability to work independently in a remote setting with regular in-state travel (valid driver's license required).
- Background in healthcare consulting, HIE/vendor sales, or health technology solutions.
- Familiarity with healthcare compliance frameworks, including HIPAA and interoperability mandates.
- A strategic thinker with a mission-driven approach and an ability to adapt messaging to different audiences.
- This role involves frequent travel across Kentucky to meet with stakeholders and attend regional events.
- Remote work is supported, but face-to-face engagement is essential.
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