Retail Systems & Support Analyst (W2 Only)

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - long term

Skills

JD
Amazon EC2
Virtual Private Cloud
Amazon S3
Cloud Computing
Virtual Machines
Group Policy
Domain Controllers
Dashboard
Network
Computer Hardware
Inspection
Auditing
Access Control
Debugging
Back Office
Testing
Technical Support
Microsoft Operating Systems
Microsoft Windows Server
Active Directory
Firewall
Virtualization
Meraki
Network Design
Point Of Sale
Analytics
Content Management
Sales Enablement
Video
EAGLE
Microsoft SharePoint
Project Management
JIRA
Confluence
VoIP
Brand
Microsoft Windows
Management
Asset Management
Computer Science
Information Technology
Information Systems
Telecommunications
Microsoft
Amazon Web Services
Oracle
Cisco
AV
Audiovisual
Wireless Networking
Routing
Switches
Multimedia
Broadband
IT Administration
System Security
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Retail
Oracle UCM
SANS
OM
WebKit
IMG

Job Details

Retail Systems & Support Analyst (W2 Only)
Location: Plano, Texas (Onsite)
JD:
Minimum of 2 years' experience with AWS cloud, required hands on services such as EC2, VPC, Security Groups, S3, IAM, Lambda.
Minimum of 2 years' experience with expanding and maintaining Windows Server environment within AWS cloud, An example of this would be to take existing environment and scaling it appropriately and possible building new and cutting over from existing.
o Required hands-on:
Creating and integrating Windows Server Domain Controllers VM
Active Directory Users and Computers
Group Policy
Domain Controllers.
Minimum of 2 years' experience with Meraki dashboard and physical network equipment.
o Troubleshooting network issues at physical location along with backend systems (AWS connectivity/firewall)
o Scaling network in multiple retail locations across the US.
Important to have experience with all aspects of the AWS, Meraki, Firewall, Server as this is all interconnected. Unlike a large organization, a single team manages the entire space.
A successful individual will have the ability to work through a discovery phase and scale accordingly.

Role and Responsibilities:
Monitor, maintain, and deploy network and server systems
Develop a streamlined process for upgrading, installing, and configuring new hardware and software with guidance from the Sr. Manager of Technology and Systems
Establish and enforce security protocols and procedures to prevent potential threats
Strengthening and managing internal security through inspection, audit, and approval processes
Creating user accounts and managing access control
Performing diagnostic tests and debugging procedures to optimize retail technology and systems
Documenting and standardizing processes for use by retail team and back-office support teams
Support new technology rollouts for testing and deployment
Develop strong relationships with Samsung Global, and local Systems and Security teams
Assist Retail Store Operating Partners with guidance on deployment and technical support for systems used within Samsung operated retail stores and retail partner locations.
Technical Understanding
Windows Server and Active Directory Enterprise management
Amazon Web Services (Firewall and Virtual environment)
Meraki network infrastructure management, security, and deployment
Retail Point of Sale systems (iQmetrix)
Retail Analytics Software Used to Monitor Customer Traffic and Conversion
Digital content management and deployment (BrightSign, AMX, VXT, and MagicINFO Digital web-based content management solutions)
Working knowledge of Sales Enablement tools and platforms
Video security solutions and monitoring (Eagle Eye Networks)
Microsoft SharePoint
Project management tools (Jira Confluence)
VoIP hosted voice solutions
Understanding of commercial retail audio solutions (Harman, and Soundtrack Your Brand)
Windows Desktop Management Tools and Software
Understanding of Asset Management tools and platforms
Skills and Qualifications:
Bachelor's degree in computer science, information technology, information systems or similar
Experience in retail AV/IT telecommunications industry is a plus
Applicable professional qualification such as Microsoft, AWS, Oracle or Cisco certification
At least 2 years' experience in a similar role
Extensive experience with AV and IT systems, networks and related technologies including, wireless networking, routing and switching, multimedia systems and broadband technology standards
Solid knowledge of best practices in IT administration and system security
Strong analytical and problem-solving skills
Excellent interpersonal and communication skills
Periodic availability required for after hours, weekends, and holidays to support and align with retail business operating hours
Ability to travel 20% of the time with possibility to increase up to 40% to support future growth of the organization

Navnish kumar

Sr. IT Technical Recruiter

Stellent IT Phone:

Email: navnish
Gtalk: navnishom

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