Field Tech (Desk Side) Support Analyst

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

A+ certification
Desk Side Support
Helpdesk
wireless AP
switches
kronos clocks

Job Details

Job specs

• Proactively check the status of computer labs & media center computers on a daily basis
• Maintain and update Chrome carts for student use
• Install OS updates and patches on Apple, Chromebooks, and Windows based PC devices
• Install, configure, and support printing devices.
• Maintain accurate asset assignment in Nimbus and Incident IQ.
• Maintain work areas and workspaces, including MDF/IDF closets
• Coordinate removal of obsolete equipment as required
• Serve as first point of contact for Media Center Specialists/Technical Liaisons for one-to-one student devices as needed
• Meet with onsite vendors as required to support L3 teams
• Assist with deployment of new equipment
• Check monitoring tools for any school outages (wireless AP, switches, kronos clocks)

  • A+ Certification