Business System Analyst

Position: Business System Analyst

Location: Sacramento, California - Hybrid

Job Description:

The IT Business Systems Analyst 2 serves as a bridge between IT and business units, analyzing business needs and translating them into actionable technical solutions. This role involves managing and enhancing various business systems to support efficient processes, improve productivity, and align IT solutions with organizational goals.
This resource will become a systems expert, offering the advantage of efficiency gain and optimization through advisement on functional and non-functional testing and support for workflow and requirements with end users.

ESSENTIAL RESPONSIBILITIES

BUSINESS REQUIREMENTS GATHERING

Work closely with technical product owners, IT resources, and stakeholders across departments to understand business needs, processes, and objectives.
Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements.
Work with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability.

SYSTEM ANALYSIS & DESIGN

Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement.
Develop and document functional specifications, system design requirements, and workflow diagrams.
Work with IT teams to ensure that system designs meet business requirements and technical standards.
Strong knowledge of automation tools, monitoring, and logging platforms.
Proficiency in business analysis tools (e.g., Microsoft Visio, Lucid chart) and familiarity with project management software (e.g., ADO, Jira, Asana).

Analytical Thinking:

Strong root cause analysis skills. Ability to understand complex business needs and translate them into technical solutions.
Strong understanding of business processes and ERP/CRM systems.

Communication Skills:

Proficient in conveying technical information to non-technical stakeholders and vice versa.
Project Management: Skilled in planning, organizing, and managing resources to bring about successful project completion.

Adaptability:

Open to learning and adapting to new systems, technologies, and business
Ability to work independently but in a collaborative manner.
Work with cross-function teams.