Overview
Skills
Job Details
A recognized services organization in Missouri is actively seeking a Quality Assurance Analyst to join their growing team in Maryland Heights.
A Quality Assurance analyst creates tests to find any problems with software before the product is launched. They identify and analyze any bugs found during testing and document them.
They also must to pay very close attention to detail and coach their team on managing testing tools, reporting results, and motivating process improvement.
A normal work day for a quality assurance engineer includes developing new tests to run, running the tests, and documenting the results; if any defects are noted the quality assurance analysts will need to collaborate with the software developers to find a fix and patch the program.
Once the defect has been patched, they will need to run the test again to make sure there are no new bugs and to make sure the defect found has been corrected.
5- 7 years of experience.
Story behind the need/key projects: Need an additional QA Analyst to support QA testing on the Converged Ordering project
Typical day in the role/task breakdown %: 100% QA testing of various Agent OS screens and flow functionality. Will involve functional and regression testing using manual and automated testing methods.
Value Proposition/resume builders/why work for this team and Client: Agent OS is the most widely used and primary adopted ordering platform for Call Center Agents. QA tester will ensure a positive customer and agent experience by making sure the features and UI is working as expected.
Top 3 Must-have hard skills: Test case planning/execution, ability to use systems to document test cases and results, ability to communicate test results to leadership