Manufacturing Quality Engineer

Location: Durham, North Carolina, United States

Employment Type: Full-time

Overview

This position is responsible for developing quality practices, Standard Operating Procedures (SOPs), and product documentation. They will ensure tools and procedures adhere to set quality standards. They will review existing processes and identify areas of improvement to reduce cost and increase efficiency. The main objective is to maintain efficient and effective RMA processes while ensuring the product s high quality is maintained. They must have a keen eye for details and the ability to resolve issues when they arise. This position will analyze customer s complaints to examine and document events and change production as necessary.

Duties and Responsibilities

• Ensure product aligns with customer requirements.
• Monitor workflows, processes and products.
• Respond to customer concerns in a timely fashion using established response formats (5 Why, 5P, 8D, etc.).
• Strategize an outline and plan to improve KPIs.
• Document all internal and external defects and create corrective action plan for each event.
• Support internal manufacturing operations for quality related functions.
• Support lean initiatives.
• Participate in Process Failure Mode Effects Analysis (PFMEA) preparation.
• Oversee and maintain Control Plans and customer required Inspection Standards.
• Identify and interpret product prints and specifications.
• Convert and or revise customer s product Standard Operating Procedures (SOPs) for internal use.
• Know the product specifications and learn the process.
• Spend at least 6 hours on the production floor.

Requirements and Skills

• Knowledgeable in development and maintenance of Control Plans and PFMEA.
• Failure Analysis experience is preferred.
• Strong background in statistical analysis, DOE.
• Excellent verbal and written communication skills.
• Attention to detail and problem-solving skills.
• Excellent interpersonal skills for building and maintaining relationships with customer.

Education and Experience

• Bachelor s degree in engineering or related field.
• Five (5) years plus of working experience as a Quality Engineer.
• Electronic manufacturing experience is strongly preferred.
• Six Sigma Certification is preferred.