Overview
On Site
Contract - Independent
Skills
Korean
Bilingual
Writing
Microsoft Excel
Microsoft PowerPoint
Statistics
Supervision
Management
Project Management
Scheduling
Wireless Communication
Telecommunications
Relationship Building
CDMA
GSM
Product Management
Research
Communication
Sales
Finance
Privacy
Marketing
Job Details
Location: Plano, TX
Salary: Depends on Experience
Description: Our client is currently seeking a Quality Engineer 3
Quality Engineer
Contract
Plano, TX
Korean Bilingual reading and writing required.
Top Skills:
Microsoft Office(Excel, PowerPoint), Communication, Statistics
Position Summary:
Incumbent, under moderate supervision, is responsible for managing the quality/sustaining areas of products after commercial launch. Will interface with customers to manage all logging and tracking of issues including necessary software fixes, problems resulting from after market accessories, design problems, etc. Will define and implement processes for resolving issues and will be responsible for driving necessary resources for successful completion of resolution.
Essential Duties and Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:
Interacts with all levels within organization and within customer organizations to identify and track product issues.
Responsible for sustaining quality of post launch products through driving resources toward effective resolution of product failures or issues.
Tracks performance of products by utilizing project management tools, methods, and scheduling.
Creates processes and procedures to ensure and expedite resolution of product issues.
Manages processes established by driving resources to ensure that quality of products are sustained.
Background/Experience to qualify for this position, the following minimal background and skill levels are required:
Bachelors Degree, from an accredited college or university, or equivalent work experience in the telecommunications industry.
Should have a minimum of 5~7 years experience in a quality or wireless telecommunications position and long-term customer contact and relationship building.
Must have experience setting up Quality/Sustaining engineering processes and procedures.
Previous experience with OEM handset products, a combination of CDMA and GSM, and project/product management skills.
Experience researching and resolving customer technical complaints and issues.
Necessary Skills/Attributes for this position the following skills and abilities must be demonstrated at a proficient level:
Develop and maintain excellent working relationships with all assigned levels within and outside the company.
Plan, organize and prioritize multiple complex assignments and projects.
Read and interpret detailed and complex customer requirements.
Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels, especially in sales and marketing, logistical or financial areas of clients, prospects, and SEA.
Work independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: Depends on Experience
Description: Our client is currently seeking a Quality Engineer 3
Quality Engineer
Contract
Plano, TX
Korean Bilingual reading and writing required.
Top Skills:
Microsoft Office(Excel, PowerPoint), Communication, Statistics
Position Summary:
Incumbent, under moderate supervision, is responsible for managing the quality/sustaining areas of products after commercial launch. Will interface with customers to manage all logging and tracking of issues including necessary software fixes, problems resulting from after market accessories, design problems, etc. Will define and implement processes for resolving issues and will be responsible for driving necessary resources for successful completion of resolution.
Essential Duties and Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:
Interacts with all levels within organization and within customer organizations to identify and track product issues.
Responsible for sustaining quality of post launch products through driving resources toward effective resolution of product failures or issues.
Tracks performance of products by utilizing project management tools, methods, and scheduling.
Creates processes and procedures to ensure and expedite resolution of product issues.
Manages processes established by driving resources to ensure that quality of products are sustained.
Background/Experience to qualify for this position, the following minimal background and skill levels are required:
Bachelors Degree, from an accredited college or university, or equivalent work experience in the telecommunications industry.
Should have a minimum of 5~7 years experience in a quality or wireless telecommunications position and long-term customer contact and relationship building.
Must have experience setting up Quality/Sustaining engineering processes and procedures.
Previous experience with OEM handset products, a combination of CDMA and GSM, and project/product management skills.
Experience researching and resolving customer technical complaints and issues.
Necessary Skills/Attributes for this position the following skills and abilities must be demonstrated at a proficient level:
Develop and maintain excellent working relationships with all assigned levels within and outside the company.
Plan, organize and prioritize multiple complex assignments and projects.
Read and interpret detailed and complex customer requirements.
Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels, especially in sales and marketing, logistical or financial areas of clients, prospects, and SEA.
Work independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.