L5/Operations Team Lead

Description

Note: This role will be on-site.

Job Description

We are seeking an experienced and dynamic Team Lead (L5) with a strong technical background and proven leadership capabilities to lead a team of 5-10 development engineers. As a Team Lead, you'll play an integral role in not only driving project success but also mentoring and developing your team to deliver high-quality results. The ideal candidate will bring 6+ years of professional experience, including at least 2+ years in leadership roles, and excel in fostering cross-functional collaboration and alignment with organizational goals.

Key Responsibilities

• Team Management: Lead and manage a development team of 5-10 engineers, setting expectations and fostering a motivating, inclusive, and high-performance work environment.
• Delivery Oversight: Plan project timelines, monitor progress, and ensure delivery commitments are met while balancing short-term deliverables with long-term strategic goals.
• Stakeholder Communication: Act as a bridge between the engineering team and key stakeholders to ensure alignment on priorities, expectations, and deliverables.
• Mentorship and Career Development: Provide continuous feedback, coaching, and opportunities for career development to empower team members and foster professional growth.
• Team Planning: Manage team structure, including hiring, onboarding new team members, and allocating resources to meet business objectives.
• Obstacle Removal: Identify and eliminate blockers that could impact team productivity and efficiency.
• Quality Assurance: Establish and enforce development processes to ensure high-quality code, robust systems, and alignment with industry best practices.
• Strategic Alignment: Translate business goals into clear, actionable technical requirements and ensure their execution aligns with broader organizational objectives.

Key Performance Indicators (KPIs) for Success

• Team consistently meets or exceeds project delivery goals.
• High employee engagement reflected through team satisfaction surveys and low voluntary attrition rates.
• Team members demonstrate skill progression, including internal promotions and enhanced capabilities.
• Processes are regularly improved to achieve greater efficiency and productivity.
• A collaborative team environment is cultivated where diverse voices are heard and valued.
• Alignment of team goals to organizational priorities and seamless integration with cross-functional teams.

Requirements

Required Skills and Qualifications

• Provenleadership experiencewith a track record of managing and growing high-performing teams.
• Strong skills inproject planning, delivery management, and resource allocationto achieve milestones.
• Exceptionalcommunication skills,with the ability to articulate technical concepts to business stakeholders and vice versa.
• Strongconflict resolution and team-building abilitiesto foster harmony and collaboration.
• Solid technical understanding to makeinformed decisionsand advise on technical matters. (Coding may not be part of day-to-day tasks but technical proficiency is required.)
• Expertise inperformance evaluation,constructive feedback, and talent development strategies.
• Strong organizational andprioritization skillsto ensure deadlines are consistently met.

Technology Doesn't Change the World, People Do.

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