Overview
On Site
60k - 80k
Full Time
Skills
Attention to detail
Mobile device management
Technical Support
Remote Support
Disk imaging
Microsoft Windows
Active Directory
Executive support
Finance
Microsoft
Audiovisual
UPS
Communication
Documentation
Microsoft SCCM
MobileIron
Dell
Computer hardware
SAP BASIS
Job Details
A financial company is looking to hire a Desktop Support Analyst to support and maintain their Windows environment. You will be supporting around 300 end users and ensuring tickets are resolved and support executed. You will be doing desktop imaging, Microsoft support, AV set ups, and heavy troubleshooting.
This role will interface with entry level staff to executives so they need someone with expert communication skills. This is a highly regulated environment so proper documentation and attention to detail is a mush. Required Skills & Experience
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
This role will interface with entry level staff to executives so they need someone with expert communication skills. This is a highly regulated environment so proper documentation and attention to detail is a mush. Required Skills & Experience
- 2+ years Desktop Support Experience
- Windows Desktop 10, 11
- Desktop Packaging & Deployments using SCCM
- Active Directory, Add/Remove Users
- Mobile Device Management, MobileIron
- Excellent Communication & Documentation Experience
- Ticket Escalation Experience
- AV Support Experience
- Executive Support Experience
- Experience with Dell hardware
- Microsoft Certifications
- 90% Windows
- 10% AV
- 50% End User Support
- 40% Troubleshooting
- 10% Project Work
- Excellent Health Benefits
- Generous PTO
- Excellent Company Culture
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.