Overview
On Site
USD 41.66 per hour
Full Time
Skills
Change Management
Content Management
Configuration Management
Messaging
High Availability
Cloud Computing
Network
Fraud
Telephony
Genesys
Microsoft
Management
Routing
Oracle
SBC
Problem Solving
Conflict Resolution
Communication
Life Insurance
Law
Privacy
Security Clearance
LOS
Job Details
Akkodis is seeking a Voice Technology Engineer for a Contract job with a client in Columbus, OH. The ideal candidate will have experience in voice technologies, with strong expertise in managing Avaya Aura suite of products and Genesys Engage environments. This role requires infrastructure-level support, patching, and maintaining telephony systems.
Rate Range: $37.87/ to $/hr; The rate may be negotiable based on experience, education, geographic location, and other factors.
Voice Technology Engineer job responsibilities include:
Desired Qualifications:
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Vipin.singh@
Pay Details: $37.87 to $41.66 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Rate Range: $37.87/ to $/hr; The rate may be negotiable based on experience, education, geographic location, and other factors.
Voice Technology Engineer job responsibilities include:
- Manage and maintain Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, and Messaging.
- Provide infrastructure support, patching, and ensure high availability of the telephony environment.
- Integrate and manage Genesys Engage and Genesys Cloud platforms.
- Administer Oracle Session Border Controllers and Microsoft Teams Calling with Direct Routing.
- Oversee carrier voice network and third-party connectivity.
- Implement voice security and fraud detection measures.
- Participate in after-hours and weekend on-call support rotations.
Desired Qualifications:
- Bachelor's Degree.
- 8-10 years of experience in voice systems and telephony infrastructure.
- Proven experience managing Avaya Aura suite and Genesys Engage environments.
- Strong understanding of voice security, patching, and system availability.
- Experience with Microsoft Teams Direct Routing and Oracle SBC.
- Excellent problem-solving and communication skills.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Vipin.singh@
Pay Details: $37.87 to $41.66 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.