IT Infrastructure Technical Writer- REMOTE

We are looking for an IT InfrastructureTechnical Writer for a 6+ month contract opportunity. This role can sit remote.

Below are the qualifications/ background:

• 3+ years of experience in technical writing in an enterprise IT environment
• Technical understanding of enterprise software, server platforms, network infrastructure and software-as-a-service (SaaS)
• Demonstrated experience in applying subject-matter and organizational expertise in an IT enterprise to produce technical documentation
• Demonstrated ability to understand and discuss IT technical concepts, including but not limited to server and desktop operating systems, virtualization platforms, firewalls and DMZ's
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications to include Visio

Preferred:

• Basic understanding and experience with Agile SCRUM methodologies
• Experience in and understanding of the financing, lending and banking industry

• Responsible for planning, developing, drafting and editing technical documentation to depict and communicate the physical and logical aspects of stand-alone IT systems, integrated systems and their associated infrastructure.
• As Technical Writer your responsibilities are to craft documentation that includes but is not limited to:
  
  
  • Network/Infrastructure Architecture diagrams
  • Dataflow diagrams
  • Process diagrams
  • Business continuity recovery procedure documents (Operational Recovery Documents) using detailed knowledge of the relevant systems and their integrations
  
  
• Maintaining and updating documentation as new features are enabled, when additional integrations are established and when operational procedures change.
• Participating in disaster recovery assessments to review and update IT systems recovery procedure documents as required

The process will require collaborating with departments across IT and across the organization to develop an in-depth understanding of IT systems as a base for producing required documentation that conform to our clients standards.

• Experience level: Experienced
• Minimum 3 years of experience
• Education: Bachelors

• Technical writer
• JIRA
• Infrastructure Systems
• Visio
• Documentation
• Standard Operating Procedures
• Documentation Control
• Dataflow diagrams
• Process diagrams

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.