Solution Architect - Client Journey

Job Title: Technical Architect - Client Onboarding & Journey

Location: Hybrid (Harbor Point, Baltimore) - On-site 2 days/week
Duration: 6-Month Contract (with potential for extension)

Overview:
We are seeking an experienced Technical Architect to support a high-impact initiative focused on enhancing the client onboarding and journey experience. This role will be embedded within an Enterprise Architecture team and fully aligned with a strategic digital transformation effort aimed at modernizing and streamlining the client experience from end to end.

The ideal candidate will bring a strong background in solution architecture, digital transformation, and stakeholder engagement, along with the ability to develop architecture blueprints and drive alignment across business, delivery, and enterprise architecture functions.

Key Responsibilities:

Solution Architecture & Design

• Act as the lead architect dedicated to the Client Journey initiative
  
• Translate business goals into a scalable and realistic technical target state architecture
  
• Collaborate with delivery teams to ensure proposed architectures are feasible, practical, and implementable
  
• Guide architecture documentation through the Architecture Review Board (ARB) process
  
• Mentor delivery teams on architectural principles and support early-stage development
  

Strategic Evaluation & Technical Oversight

• Align architecture with enterprise-wide strategies and technology standards
  
• Consult on current and emerging technology trends that could impact or enhance project outcomes
  
• Drive reduction of technical debt while increasing alignment with long-term technology vision
  
• Evaluate system designs for scalability, maintainability, and performance
  

Collaboration & Influence

• Partner with product managers, product owners, and other architects across the business
  
• Ensure continuous alignment between architectural goals and business drivers
  
• Facilitate workshops and working sessions with cross-functional stakeholders
  
• Influence and guide technical decisions with a pragmatic, delivery-first mindset
  

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field-or equivalent practical experience
  
• 8+ years of experience in solution architecture, with proven depth in at least two of the following: application development, APIs, middleware, cloud platforms, infrastructure, databases, or virtualization
  
• Hands-on experience with architectural governance, ARBs, and enterprise design processes
  
• Exposure to diverse technology stacks and integration models
  
• Strong familiarity with Agile, DevOps, and product-centric delivery models
  
• Relevant certifications (e.g., TOGAF, AWS, Azure, etc.) are a plus
  

Required Skills:

• Proven ability to drive architectural vision across diverse stakeholder groups
  
• Strong communication, facilitation, and negotiation abilities
  
• Deep understanding of design patterns, system integration, and application lifecycle
  
• Ability to balance short-term delivery needs with long-term strategic goals
  
• Strong documentation and visualization skills (e.g., using ArchiMate, UML, etc.)
  

Key Attributes:

• Respected thought leader with the ability to influence without authority
  
• Curious, driven, and motivated by meaningful outcomes
  
• Technologically agnostic and focused on pragmatic results
  
• Comfortable navigating complex environments and organizational dynamics
  
• Able to distill complexity into clear, actionable architecture roadmaps
  
  #LI-BA1 #DICE