Overview
On Site
Hybrid
USD 15.00 per hour
Full Time
Skills
Recruiting
Media
Music
Computer Science
Marketing
Writing
Video Editing
SQL
Business Process
SAP BPC
Management
Acceptance Testing
Communication
Product Support
Testing
Training
Dashboard
Technical Support
Issue Tracking
Job Details
Date Posted: 06/30/2025
Hiring Organization: Rose International
Position Number: 484829
Industry: Media and Entertainment
Job Title: Business Process Change
Job Location: Franklin, TN, USA, 37067
Work Model: Hybrid
Work Model Details: M,F- Remote Onsite-Tue/Wed/Thu
Shift: 9:00 to 5:30
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 15.00
Max Hourly Rate($): 15.00
Must Have Skills/Attributes: Dashboards, SQL, Tracking, Training
Experience Desired: Experience in writing communications/newsletters and video editing (2 yrs); Proficiency in SQL (1 yrs)
Required Minimum Education: Bachelor's Degree
Job Description
Required Education:
Bachelor's degree preferably in Music Business, Computer Science, Marketing, or related fields.
Required Skills:
Experience in writing communications/newsletters and video editing
Proficiency in SQL is a plus
The Business Process Change (BPC) team acts as a critical bridge between the Global Technology and Administration teams, ensuring smooth transitions and effective adoption of new systems and updates. This team is responsible for managing key aspects of the change process including: User Acceptance Testing, System Update Communication, Development Prioritization, System Training & Product Rollout and Product Support. Job duties may include but are not limited to:
Reviewing incoming ticket feedback & following up on testing tickets
First drafts on communications
Training center & training videos
Monitoring product adoption dashboards
Provide first-line user support for live products
Product issue tracking
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 484829
Industry: Media and Entertainment
Job Title: Business Process Change
Job Location: Franklin, TN, USA, 37067
Work Model: Hybrid
Work Model Details: M,F- Remote Onsite-Tue/Wed/Thu
Shift: 9:00 to 5:30
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 15.00
Max Hourly Rate($): 15.00
Must Have Skills/Attributes: Dashboards, SQL, Tracking, Training
Experience Desired: Experience in writing communications/newsletters and video editing (2 yrs); Proficiency in SQL (1 yrs)
Required Minimum Education: Bachelor's Degree
Job Description
Required Education:
Bachelor's degree preferably in Music Business, Computer Science, Marketing, or related fields.
Required Skills:
Experience in writing communications/newsletters and video editing
Proficiency in SQL is a plus
The Business Process Change (BPC) team acts as a critical bridge between the Global Technology and Administration teams, ensuring smooth transitions and effective adoption of new systems and updates. This team is responsible for managing key aspects of the change process including: User Acceptance Testing, System Update Communication, Development Prioritization, System Training & Product Rollout and Product Support. Job duties may include but are not limited to:
Reviewing incoming ticket feedback & following up on testing tickets
First drafts on communications
Training center & training videos
Monitoring product adoption dashboards
Provide first-line user support for live products
Product issue tracking
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.