Application Support (Front Office)

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Direct Client Requirement
Job Title: Associate AVP (Equity Derivatives)
Location: New York City, NY (Hybrid, 3 Days Onsite)
Job Type: Full Time

Skill Matrix:

• Equities
• Application Suppor
• L1/L2
• Scripting
• Unix/LInux
  

Role Requirements

• Provide all levels of application support for Front Office Equity Derivatives platforms
• Troubleshoot and diagnose Trading and Risk applications in real-time
• Collaborate with development teams on requirement gathering and systems development
• Support End-Of-Day processes for a complex Risk system, while collaborating with Production Support teams in other regions
• Take ownership of problems and follow-up to completion, while maintaining a high standard of communication with the stakeholders
• Utilize ServiceNow to record and track incidents, conduct releases, and perform Problem Management
• Track issues and prioritize workload
• Manage releases and deployment and perform DR/BCP management
• Manage user queries and service requests, often requiring an in-depth analysis of the technical and/or business logic of our systems
• Automate tasks to reduce toil

Required Qualifications

• 5+ years experience in trade floor or related support experience with Front Office trading systems
• Experience in supporting Equity Derivatives (and associated life cycle). An experience supporting other Derivatives products could be considered
• Bachelors in Computer Science, Information Systems or Engineering is preferred
• A good understanding of risk management systems
• Strong technical and analytical skills (SQL knowledge and some scripting experience)
• Proficient user knowledge of UNIX and Windows
• Good problem solving skills while working under pressure
• Excellent communication skills, ability to multi-task, and work towards tight deadlines
• Ability to work in a fast paced trading environment

Desired Qualifications

• Knowledge of Derivatives product pricing and risk analysis
• Hands-on experiences with Autosys or other scheduling platforms
• Knowledge of Incident, Problem and Change management process
• Middleware knowledge, such as TIBCO RV, is a plus
• Development skills (C#, kdb, Python)
• A good understanding ITIL practices

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.