Senior Cloud Solution Architect, Cloud and AI Apps (Bilingual Spanish)

The International Customer Success Organization (iCSU) mission is to incubate, deliver and scale world-class customer success services for Microsoft's most strategic, innovative, complex, and globally operating customers. Join our expanding and culturally diverse iCSU team as a Senior Cloud Solution Architect (CSA) for Data & Analytics and help us build a future where customers come to us not only because we provide industry-leading, AI-enabling data products and services, but also because we provide a differentiated and connected customer experience. You will become a valued member of our passionate, collaborative, and innovative team of experienced CSAs, who are looking forward to welcoming you in the fast-paced and dynamic Era of AI. Our customers are longing for your support to help them get their data ready for AI!

As a Senior Cloud Solution Architect, Cloud & AI Apps (Bilingual Spanish) in iCSU, you will design, land, and scale AI-powered application architectures across Azure (including Azure OpenAI Service, AI Services, AKS/Containers, Data & App Platform, and GitHub) to accelerate Microsoft Cloud consumption. You will lead Customer-funded technical engagements, remove blockers, and industrialize reusable patterns and accelerators that bring scale, agility, and cross-solution coverage to our largest Global Accounts-coordinating delivery across international downstream locations for a seamless, globally coordinated customer experience.

This opportunity will allow you to: 1.) deepen your AI apps expertise-from prompt engineering and retrieval patterns to responsible AI and cost governance-across complex, multi-geo enterprises; 2.) develop solid business acumen linking architectural decisions to measurable value and consumption growth, and 3.) hone delivery leadership by orchestrating cross-functional teams to ship secure, compliant, production-ready AI solutions at scale.

We support hybrid work with the ability to work from home part-time, aligned to customer time zones, key collaboration moments, and business needs. This role is flexible in that you can work up to 100% from home.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

• Engage with customer IT and business leaders to understand their application, data, and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction.
• Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, GitHub, and data platforms.
• Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
• Drive next best actions and generate incremental pipeline from each engagement, aligning with Unified Enterprise Support (ES) priorities.
• Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
• Provide delivery oversight and escalation support for key Factory engagements across AI and App Innovation projects.
• Lead the health, resiliency, security, and optimization of mission-critical workloads, ensuring readiness for production-scale AI use cases.
• Act as the Voice of the Customer by sharing insights and feedback with engineering teams to influence product improvements and remove adoption blockers.
• Support customer skilling through technical workshops, readiness activities, and recommendations that ensure solution performance, maintainability, and reliability.
• Maintain deep technical expertise and stay current with Azure, AI, GitHub, and cloud-native development trends, while contributing to internal and external technical communities.
• Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Azure AI Foundry, AKS, App Service, Cosmos DB, Azure SQL, PostgreSQL, APIM, and GitHub.
• Demonstrate a growth mindset by continuously aligning your skills to customer needs, contributing to knowledge sharing, and mentoring others to accelerate customer outcomes.
• Other
  • Embody our culture and values

Qualifications:

Required/Minimum Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
• 4+ years of experience in any of the following:
  • Azure AI Foundry (Models, Agent Service, Semantic Kernel, Search, ML, SDK)
  • Copilot Studio
  • AppPlat/Containers/Serverless (App Service, AKS, ACA, ARO, Functions)
  • Azure Integration Service (APIM, Logic Apps)
  • DevOps (CI/CD, Azure DevOps, DevSecOps)
  • GitHub (Copilot, Enterprise, Adv Security, Actions, Codespaces)
  • 3P GPU/AI Infra/BYOAIM
  • Data (Cosmos DB, Azure SQL, Azure Database for PostgreSQL)
• 4+ years of enterprise customer experience in ANY of the following: leading technical engagements; design and implement secure, scalable cloud architectures and AI-driven data solutions on platforms like Microsoft Azure; Drive adoption, optimize workloads, and ensure long-term business value through strategic guidance and technical expertise.
• Business level fluency to read, write and speak Spanish

Other Requirements

• Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultin g
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects
• Technical Cloud Certification in any of the following:
  • Azure Developer Associate (AZ-204)
  • Azure AI Engineer Associate (AI-102)
  • GitHub Copilot Certifications
  • DevOps Engineer Expert (AZ-400)
  • Azure Data Scientist Associate (DP-100)
  • Certified Kubernetes Administrator (CKA)
  • Azure Solutions Architect Expert Exam (AZ-305)

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: ;br>
Microsoft will accept applications for the role until October 28, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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