Desktop Support Candidate

Overview

Hybrid
$0+
Full Time

Skills

help desk
desktop support

Job Details

FT Hybrid role, 2 - 3 days in the office, Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston)

  • IT helpdesk technician, 3+ years experience

  • Solid Understanding of Identity Access Management and best practiced is desired

  • Python or PowerShell scripting is a plus

  • Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston)

  • Great communications and ability to work with our client users and customer VIP executives at their office locations.

  • Self Starter. Able to work independently. Avid learner.

  • Prior MSP experience is very helpful

  • Imaging to a workstation - For MS, it would be Intune and Apple Congi - knowledge here is key

  • Laptop workstation setups & user onboards is the main function with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & trouble-shooting etc

  • Supporting Level1/2 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead

  • Some background with Windows including Windows 11 upgrade support and rollouts to laptops

  • Azure and AWS knowledge are key

  • Experience supporting VP level laptop issues

  • Some background in MacOS workstation support

  • Some background with InTune, Kandji and similar imaging and deployment software

  • Position will be reporting into our Quincy Marina Bay offices

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About Maverick Technology Partners