Overview
Skills
Job Details
Job Description:
We are seeking an experienced C2M (Customer to Meter) Functional Consultant to join our team. The ideal candidate will be responsible for gathering requirements, configuring the C2M system, supporting UAT, and translating business needs into effective functional solutions. This role requires in-depth knowledge of Oracle Utilities C2M modules, billing configurations, and customer account management processes.
Key Responsibilities
Gather, analyze, and document business requirements related to C2M functionality.
Design and configure C2M modules to meet client needs and system objectives.
Translate business requirements into detailed functional specifications.
Conduct gap analysis between current systems and target C2M functionalities.
Support User Acceptance Testing (UAT) and provide end-user training and documentation.
Collaborate with technical teams to ensure seamless integration of C2M with other business systems.
Provide expertise in rate design, billing processes, and customer account management.
Recommend best practices for system configuration and data governance within the C2M framework.
Required Skills and Qualifications
Proven experience with Oracle C2M or related Oracle Utilities applications.
Strong understanding of utility billing and customer information systems.
Proficiency in business analysis, solution design, and configuration management.
Hands-on experience with data mapping, migration, and validation.
Excellent communication, problem-solving, and stakeholder management skills.
Preferred Qualifications
Certification in Oracle Utilities or related technology.
Experience in utility industry implementations or digital transformation projects.
Familiarity with system testing methodologies and change management processes.