Senior Product Manager, Live Service - External Games

    • Netflix, Inc.
  • Los Angeles, CA
  • Posted 60+ days ago | Updated 4 hours ago


On Site
USD 100,000.00 per year
Full Time


Video games
Competitor analysis
Product management
Game design
Project management
Analytical skill

Job Details

Netflix is revolutionizing entertainment. We connect people with movies and television globally by delivering outstanding content and technological innovation.

This is your chance to be at the forefront of Netflix's new offering of Video Games. We will bring these new experiences to market through the world's leading streaming entertainment app with 208 million paid memberships in over 190 countries who are already enjoying TV series, documentaries and feature films across a wide variety of genres and languages.

Members can watch as much as they want, anytime, anywhere, and now they can download and play mobile games anytime, anywhere with a collection of Netflix curated and produced Games. At Netflix, we have an insatiable need to continually improve our product experience and the creative elements that support it and this team sits at the forefront of the effort.

What We Expect

The Senior Product Manager is primarily responsible for our live service games slate; they will analyze and report on game & event performance, from high-level KPIs to deep dives into specific strategies. They will utilize game data, competitive research, and player feedback to formulate new learnings and recommendations for the business. They will also drive strategic initiatives to improve the way that the PM team operates within the broader Netflix ecosystem. Additionally they will work with producers and designers to prioritize content that improves retention and provides members with a great gaming experience. As part of the PM team they will work to ensure the portfolio as a whole is healthy and driving the correct outcome in line with business goals.


  • Proactively identify improvements and optimizations of our approach to running live games. Set those up as strategic initiatives that you propose, collaborate on and drive all the way to implementation.
  • Use deep knowledge of the mobile market and free to play space to ensure that we are signing best in class games to our service in a most cost effective way.
  • Own Live Service optimization efforts at the title level, for a set of key 5-10 titles.
  • Partner with Live Service Producers and cross-functional game pods to make data driven decisions that optimize each game.
  • Closely collaborate with external studio production & creative partners to ensure external games cater to players' motivations while maximizing acquisition and engagement drivers, and manage key features that further optimize efforts towards live service best practices.
  • Determine the research strategy to ensure product decisions are data-driven and meet user needs, including the ability to qualitatively and quantitatively teardown games on any platform.
  • Provide excellent information sharing on game and slate performance through regular reporting and deep dive analysis.

Required Qualifications:

  • 8+ years of experience in the gaming industry, working in analytical roles including strategy & analysis and product management, assessing ongoing performance and optimization for games in multiple categories
  • Experience managing cross functional groups through influence
  • Experience driving business-wide impact through optimizing PM function workflows and processes
  • Exceptional experience in game design for retention optimization. Deep understanding of economy and monetization design
  • Experience working with live service games on any platform (PC, console, mobile), supporting feature development and live service over several major feature deployments
  • Deep understanding of engagement drivers in live service games
  • Continuously looking for ways to improve and iterate on existing framework, or building anew for best results
  • Passion for video games, innovations in software and how they enrich the player experience

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $600,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.