Desktop Support Specialist

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
50% Travel

Skills

Desktop Support
Computer Hardware
Computer Networking
Migration
Printers
Remote Support
Service Desk
ServiceNow
imaging
software
configuration
Software Support

Job Details

Hi,

I am looking for Desktop Support Specialist for my client.

This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support in the Sanford, NC area. Travel Required.

Required Skill:

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading of appropriate software for customers.
Installing local and network printers and other peripherals and configuration of same.
Migrating data and user profiles.
Documenting process and procedures related to technical field support activities.
Demonstrates knowledge and a working experience with ServiceNow call tracking system.
Comfortable with traveling for the role.

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