Jira Specialist

Overview

Remote
$70 - $80
Contract - W2
Contract - 4 Month(s)

Skills

Agile
JIRA
Flowchart
Workflow Optimization
Scrum
Dashboard

Job Details

World Wide Technology is looking for a Jira Specialist. This role is part of WWT s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner.

Why WWT?

At Worldwide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and close nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For " list 12 years in a row!

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Rate/Salary: A reasonable estimate of the current pay range for this position is $70.00 to $75.00 hourly on W2 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay.

Jira Specialist Workflows & Functionality

4 Months

Remote

Position Summary

We are seeking a Jira Specialist who will be responsible for designing, implementing, and maintaining Jira workflows, configurations, and process automations to support Agile and project delivery teams. The ideal candidate will have deep expertise in Jira functionality, workflow optimization, and creating visual flow charts to document and communicate processes clearly. This role is critical in ensuring Jira aligns with business needs, scales effectively across teams, and supports organizational governance.

Key Responsibilities

Workflow Design & Management

  • Create, configure, and maintain custom Jira workflows, screens, fields, and permissions to support various teams and projects.
  • Analyze existing workflows and optimize them for efficiency, scalability, and alignment with business processes.
  • Build and manage automation rules to streamline repetitive tasks.

Jira Functionality & Administration

  • Configure Jira projects, boards (Scrum, Kanban), dashboards, and filters.
  • Manage user roles, groups, and permissions for secure and compliant access.
  • Ensure Jira aligns with Agile/SAFe practices (Epics, Stories, Sub-Tasks, Features, etc.).
  • Support integrations with Confluence, Bitbucket, GitHub, Jenkins, and other third-party tools.

Process Documentation & Flow Charts

  • Develop and maintain clear flow charts, diagrams, and process maps to illustrate workflows and Jira functionality for technical and non-technical stakeholders.
  • Document Jira governance standards, best practices, and training materials.
  • Translate business requirements into Jira configurations with visual documentation to support adoption.

Support & Collaboration

  • Partner with Product Owners, Scrum Masters, and Project Managers to design Jira structures that reflect program needs.
  • Provide Jira expertise and support to end-users, troubleshooting issues and providing training.
  • Collaborate with IT and business leaders to ensure Jira evolves in alignment with organizational goals.

Qualifications

  • Proven experience as a Jira Administrator/Specialist (3+ years).
  • Strong knowledge of Jira workflows, schemes, automation, and reporting.
  • Proficiency in creating process flow diagrams using tools like Lucidchart, Visio, Miro, or Jira s built-in functionality.
  • Familiarity with Agile methodologies (Scrum, Kanban, SAFe) and ability to configure Jira accordingly.
  • Experience integrating Jira with other systems and managing plugins (e.g., Tempo, Portfolio/Advanced Roadmaps, ScriptRunner).
  • Excellent problem-solving, analytical, and communication skills.
  • Atlassian Jira Administration Certification is a plus.

Core Competencies

  • Jira Workflow Optimization
  • Agile Project Management Support
  • Process Mapping & Flow Charting
  • System Integration & Automation
  • Stakeholder Communication & Training
  • Governance & Best Practices
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