Contract Lifecycle Management Specialist

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2

Skills

Durable Skills
Contract Lifecycle Management
Customization
Data Integrity
Documentation
Change Management
Collaboration
Conflict Resolution
Problem Solving
Process Improvement
Continuous Improvement
FOCUS
Knowledge Base
Management
Procurement
Legal
Regulatory Compliance
Systems Architecture
Technical Support
Training
Workflow

Job Details

About the Role:

We are looking for a seasoned Contract Lifecycle Management (CLM) Specialist with deep expertise in diagnosing, troubleshooting, and configuring complex CLM platforms such as Agiloft, Icertis, Sirion, or DocuSign. In this role, you will ensure the integrity of contract data, streamline workflows, and collaborate with cross-functional teams to enhance contract execution, compliance, and lifecycle efficiency. A strong focus on problem-solving and continuous improvement is essential.


Key Responsibilities:

  • Troubleshoot and resolve complex issues across CLM platforms (Agiloft, Icertis, Sirion, or DocuSign).

  • Configure and optimize advanced functionalities to align with evolving business requirements.

  • Implement platform changes in accordance with established change management procedures.

  • Ensure accuracy and consistency of contract data, identifying and resolving data-related discrepancies.

  • Provide expert-level user support and training to internal stakeholders.

  • Maintain a robust knowledge base documenting platform issues, solutions, and best practices.

  • Manage updates related to buyer/support/manager assignments, contract expirations, and notifications.

  • Create and modify help text; remove users from notification teams as needed.

  • Develop and maintain workflows, including approval processes and rule updates.

  • Work closely with Legal, Procurement, IT, and Operations teams to gather business requirements and ensure alignment with organizational objectives.

  • Communicate project progress, milestones, and updates clearly to stakeholders.

  • Drive process improvements across the contract lifecycle to enhance efficiency, execution, and compliance.

  • Implement CLM best practices to streamline operations and monitor contract performance.


Essential Skills:

  • 8+ years of hands-on experience with CLM platforms such as Agiloft, Icertis, Sirion, or DocuSign.

  • Strong capability in diagnosing and resolving complex configuration and data integrity issues.

  • Advanced knowledge of CLM system architecture, data models, and platform customization.

  • Proven experience managing workflows and automating contract processes.

  • Effective communicator with strong collaboration skills, especially across Legal, Procurement, and IT teams.

  • Thorough understanding of change management principles in platform environments.


Desirable Skills:

  • Experience building and maintaining internal CLM documentation and knowledge repositories.

  • Familiarity with contract types, terms, and legal terminology.

  • Background in business process optimization specific to contract lifecycle management.

  • Relevant certifications in CLM platforms (Agiloft, Icertis, Sirion, or DocuSign).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.