Genesys Developer

  • Jacksonville, FL
  • Posted 11 hours ago | Updated 11 hours ago

Overview

On Site
$DOE
Accepts corp to corp applications
Contract - W2
Contract - 6 month(s)

Skills

Genesys

Job Details

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Genesys Developer in Jacksonville, FL / Charlotte, NC. Below is the detailed job description.

Role: Genesys Developer

Location: Jacksonville, FL / Charlotte, NC

3 Days Hybrid from Day 1 (we can try remote as well)

Genesys developers should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.

This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.

Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.