Overview
Skills
Job Details
ServiceNow Functional Analyst
Location: Hybrid - Herndon, VA (3 days onsite per week)
Employment Type: Full-Time
Clearance: U.S. Citizenship required; must be eligible to obtain a security clearance
Salary Range: $120,000 - $135,000 (based on experience)
Overview:
We're seeking a ServiceNow Functional Analyst to join a dynamic team supporting a long-term program in the Herndon, VA area. This is a hybrid role requiring onsite presence three days per week. The ideal candidate will bring strong expertise in ServiceNow, particularly in HR Service Delivery (HRSD) and IT Service Management (ITSM).
Key Responsibilities:
Collaborate with stakeholders to gather and define business requirements
Translate requirements into functional specifications and ServiceNow configurations
Lead and support implementations of HRSD and ITSM modules
Work closely with developers and testers throughout the delivery lifecycle
Contribute to documentation, training, and post-deployment support
Required Qualifications:
Strong expertise in ServiceNow HRSD and ITSM
Excellent analytical, communication, and collaboration skills
U.S. Citizenship required (must be eligible for a security clearance; dual citizenship not permitted)
Preferred Qualifications:
ServiceNow Certified System Administrator (CSA)
Certified Implementation Specialist - HR (CIS-HR)
Experience working with enterprise-scale ServiceNow environments
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.