SAP Ops Manager

Below is the other role for McKesson, it s mostly remote, but need to keep in local to Irving in the event they need to go in for milestones. Here are the bullet points and JD. Reminder no USC s, I m responsible for submitting those! If you can assist that will be great!

• General SAP knowledge
• ATTP is not a deal breaker
• Work with SAP direct / complete fixes through the vendor
• Operational expertise / ITIL Process / Change mgmt., problem mgmt., incident mgmt., Servicenow, etc.
• Drive continuous improvement
• Minimize the noise in production

Local to Dallas, TX / Hybrid onsite, mostly remote, will go into office for milestones or as needed.

Job Description:
Responsibilities:
Oversee daily application support procedures and serve as the main contact.
Foster a collaboration or relationship with important business partners in order to offer pertinent knowledge, assistance, and guidance on application support and enhancement.
To guarantee that business operations are steady and fulfilling requirements, supervise the Interplant SAP supply chain processes and the Production Execution systems/teams (Receiving/Stock transports/Data collection/Labelling).
In charge of managing the technical business partner connection with service vendors (contracts and SLAs), integrating personnel into the company, and working with partner managers on resource productivity and challenges.
Manage the development of business process improvement and technological functionality.
Manage application production environments, including change, release, problem, and incident management, using established protocols and procedures.
Assist the Integration teams in making sure that the integration tools, and communication systems are reliable and satisfy business needs.
Share updates regarding the status of open requests and collaborate with the management team to arrange for any resources that may be required for design, testing, and implementation assistance.
Share problems that affect day-to-day operations and give updates on their resolution. Collaborate with the IT and business teams to resolve performance issues and share any findings that have an impact on the business.
Foster a continuous improvement ecosystem across all team members.
Requirements
10+ years of relevant experience, or an equivalent mix of education and experience, are required, along with a bachelor's degree from a recognized four-year college or university.
A minimum of 5 years' experience is needed in an operational leadership role focused on the IT supply chain, including team building and management, with a focus on and extensive working knowledge of efficient technical support for IT systems.
At least five years of experience configuring, maintaining, and overseeing an SAP/ERP implementation, with ATTP expertise being a plus.
Familiarity with plant floor execution systems that are connected to SAP or other ERP.
Familiarity with non-SAP systems (QMS, Mfg Analytics, etc.) that are integrated with SAP or other ERP
Possess a working grasp of EDI and have experience designing and overseeing modifications and extensions in SAP technical settings using ABAP,.net, and middleware technologies.
Practical expertise and understanding of the whole process of delivering IT software and systems solutions, from concept to design and development to production, operations, and maintenance.
Effective management and leadership abilities that fit the company culture. Aiming for continual improvement, promoting operational excellence, and supporting change are examples of specific skills.
Project management experience.
ITIL or ITSM certification a plus.
Experience in ServiceNow or similar tools.
Experience working with offshore team.