Endpoint Engineer

Overview

On Site
Depends on Experience
Full Time

Skills

AZ-140
Nerdio Management
SCCM
Microsoft Intune
Azure Virtual Desktop

Job Details

ROLE : Endpoint Engineer

Location : Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS

ROLE RESPONSIBILITIES

  • Drive to deliver technology and products in the roadmap on schedule and with the highest quality.
  • Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance.
  • Provide last tier support for operations and support teams, including root cause analysis and preventative analysis.
  • Provide technical support with expert knowledge and act as an escalation point for the Desktop Operations team and anything related to the End User Computing environment, focusing on our Endpoint Security Protection, and application management.
  • Partner with other Engineering teams to develop solutions.
  • Manage the Azure Virtual Desktop (AVD) environment including creating images, deploy VMs, monitor VM performance.
  • Develop automated solutions for deploying software packages, application patches/updates and workstation images.
  • Engineer and support multiple Windows desktop images.
  • Manage the entire lifecycle of our global standard desktop and laptop models.
  • Design and implement Microsoft Intune solutions that meet end user requirements.
  • Create and manage Intune policies for application deployment, device compliance, and security configurations.
  • Ensure seamless integration with other Microsoft 365 services.
  • Windows 10 and 11 Provisioning: Design and deploy Windows 10 and 11 provisioning processes using Intune Autopilot. Configure and manage Windows Update for Business policies. Develop and maintain standardized Windows 10 and 11 deployment images.
  • Active Directory Group Policy Management: Design and manage Group Policy Objects (GPOs) in Active Directory to enforce security and configuration policies. Collaborate with the Active Directory team to ensure alignment with broader infrastructure goals.
  • Security and Compliance: Implement security best practices and compliance policies within Intune. Monitor and respond to security incidents related to mobile devices and endpoints.
  • Documentation and Training: Create detailed documentation of Intune configurations, Windows provisioning processes, and Group Policy settings.
  • Maintain desktop images and modify SCCM task sequences as needed.
  • Package, test, and deploy new applications as needed.
  • Maintain and expand existing Knowledge Base.
  • Create new and maintain existing support documents to maintain high standards of quality in the delivery of End User Computing services.

TECHNICAL QUALIFICATIONS

  • AZ-140 , Nerdio Management , SCCM /Microsoft Intune
  • Possess 8+ years total work experience, 5+ (of those) years proven experience in designing and implementing Microsoft Intune solutions.
  • Possess 5 years experience as a system engineer.
  • Possess desktop engineering and support experience in an enterprise environment.
  • Proven experience with Windows 7/10, Active Directory Structure, and Managing Group Policies.
  • Experience developing and testing software packages using Install shield, or equivalent.
  • Skills managing a VDI environment (Azure Virtual Desktop preferred).
  • Expert level experience within End Point Protection Engineering.
  • Expertise in MECM and Intune.
  • Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.
  • Basic Database Administration experience, particularly in SQL Server.

GENERAL QUALIFICATIONS

  • Proficient communication skills, both written and verbal.
  • Possess sound organization and problem-solving skills.
  • Excellent ability to work in a team environment.
  • Motivated to learn and grow professionally.

EDUCATION REQUIREMENTS

  • Bachelor s degree from an accredited college or university.

The pay range for this role is $100,000 - $110,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Tech Mahindra (Americas) Inc.