Sr. Project Manager

Description:
The primary responsibility of the position is to lead large, complex programs composed of multiple projects. Provides execution and delivers quality oversight for all projects within their defined scope to ensure that delivered scope, time, and budget effectively meet business objectives. Provides facilitation and coordination of multi-functional teams (e.g., IT, business, strategic partner, etc.) utilizing both internal and external resources. Leverages experience with large, complex programs and projects to enhance the delivery capabilities of IT Project Managers. Develops and deploys all project management standards and tool kits and ensures detailed projects reviews are executed in accordance with the process of record.

Responsibilities:
Manage large, complex programs composed of multiple work streams and projects that must be coordinated/integrated to deliver business objectives
Provide quality oversight via stage-gate reviews and necessary action reviews to ensure programs and projects deliver defined scope within the schedule and cost commitments utilizing enterprise standards for project process, tools and techniques
Provide input to project teams on best practices for scope, schedule, time and quality management
Provide key input in support of capacity and demand planning, annual budgeting, and participate in the continuous improvement of project management processes and standards
Develop the enterprise PMO standards by sharing expertise, lessons learned, and leading virtual learning sessions as part of focused process and people development efforts
Responsible for the budget and performance management measurements for all assigned projects and the establishment of improvement or recovery plans if targets are at risk
Provides project reviews to ensure services provided and improvement plans established that are in alignment schedule, quality of deliverables, project budgets and with customer expectations
Establish high standards for internal and external resources assigned and develop and communicate demanding, but achievable, measurable goals and objectives on projects
Communicates, through action, a clear vision of project charter, goals and objectives and gathers and incorporates feedback from the assigned functions and vendors to ensure a clear understanding of expectations is achieved
Directly responsible for managing project team to ensure their requirements are met and addresses escalations in accordance with the process of record
Responds effectively to internal and external audit reports and recommendations and works with the audit team to define specific measurable requirements and determination of level of effort to execute audit requirements.
Builds a positive working environment and ensures that all resources are recording their work in the systems of record and are executing their work in accordance with the process of record
Understands and meets financial, performance, time reporting and productivity reporting objectives for all projects
Effectively utilizes functional/managerial/operational systems
Communicate with other departments on tasks, technical environment and deliverable risks or issues affecting said assigned functions on all projects
Collaborate to identify and provide solutions to process changes working with process owners and steward to provide input and review of standard operating procedure modification and project standards creation
Participates daily in the projects to ensure standards are achieved and measurements are within prescribed deliverables, schedule and budgets
Quality of service is provided and interaction with customers is reflective of quality services
Problem areas are identified, corrective action taken, and root causes are determined to eliminate future issues
Proactively manage project's expense and capital budgets
Participate in audit, attestation and risk assessment processes
Develops peer, cross-functional and cross-business relationships to maximize best practice sharing and team effectiveness.

Experience:
The ability to lead, make decisions and drive results that positively impact productivity, efficiency, overall project delivery, and enhance company profitability
Proven experience managing large, complex financial services/insurance/mortgage related software application implementations
Experience in managing projects to launch new business ventures
Deep experience and demonstrated leadership in managing project stakeholder teams from diverse professional backgrounds, across multiple functions
Proven experience in partnering with strategic suppliers and delivery partners to identify and deliver solutions
Experience in working with integrated partners to deliver loan origination systems solutions
Advanced user in project and portfolio management tools (e.g., MS Project, Planview, Smartsheet)
Progressive IT leadership experience with emphasis on establishing and achieving project standards, delivery, project reviews and exceeding customer expectations with all assigned IT projects
Excellent knowledge of current and future technologies and trends impacting the financial service/insurance/mortgage industry is preferred.
Strong process management and project management skills
Ability to work collaboratively with all business functions and build strong business partnerships
Demonstrated ability to solve complex issues
Strong organizational skills
Ability to interact professionally with customers and vendors
Ability to be a strong advocate for process and technology improvement and ensure the application of measurements to reflect the baseline improvements
Ability to influence decision makers, drive consensus and broker solutions between parties with competing or potentially conflicting requirements is required.
Ability to effectively present information and respond to questions from the executive leadership team and business customers at all levels.
Passion for change and continual improvement and ability to effectively lead/drive change

Requirements:
Bachelor's degree or equivalent in a relevant discipline
5+ years IT industry experience or equivalent technical experience (e.g. financial services, engineering)
10+ years of project management experience
PMP is required
Proven experience with multiple project management methods and approaches (e.g., PMBOK, Agile, Waterfall, etc.) with the ability to determine most applicable method based upon project objectives and constraints
Can multi-task and manage several projects and responsibilities concurrently
Excellent people, process, communication, facilitation and interpersonal skills
Able to identify/assess business needs, to analyze and solve problems in a service driven organization
Highly analytical individual with a keen eye for details