ServiceNow HRSD Architect

About Tachyon Technologies:

Tachyon Technologies is a Digital Transformation consulting firm that partners with businesses to implement customer-focused business transformation. Aligned with SAP's digital core, Tachyon Technologies collaborates with its clients to transform their business by leveraging existing IT investments and leading-edge digital solutions to positively impact their customers' experience. From initiation through realization, Tachyon Technologies understands what it takes for a consulting partner to be effective and strives to deliver a meaningful solution that exceeds its clients' expectations.

We need a very strong architect it would be 100% remote role.

Client is seeking a skilled ServiceNow Human Resources Service Delivery (HRSD) Architect to architect, develop and implement the HRSD module within the ServiceNow Platform. This position focuses on HR workflows, case management, and employee service centers. The ideal candidate will demonstrate their in-depth technical knowledge of the ServiceNow platform by working hand-in-hand with our customers to ensure that the solution implemented meets best in class technical and practical standards.


Key Responsibilities:

Leading the design, development, and implementation of end-to-end ServiceNow HRSD solutions

Design, development & implementation, Customization and Maintenance of HRSD Modules such as HR Service Configuration, HR Criteria, Catalog Item, Security Configurations, Assignment Rules, country-based notifications etc.

Developing custom applications, workflows, UI policies, Business Rules, and UI Builder interfaces within ServiceNow.

Provide solution guidance and facilitate discovery, design, and implementation sessions.

Diagnose and resolve complex platform issues, ensuring optimal performance.

Prepare technical specifications, design documents, and configuration guides.

Troubleshoot and resolve issues related to event ingestion and alert generation.

Provide knowledge transfer and training to client internal teams.


Required Skills and Experience:

Bachelor's degree in computer science, IT, or a related field.

5+ years of experience as a ServiceNow Architect

Deep knowledge of HR processes, case management, and knowledge management within ServiceNow.

ServiceNow Certified Technical Architect

ServiceNow Certified Application Developer

ServiceNow Human Resources Certified Implementation Specialist

ITIL 4 Foundations

Proficiency in ServiceNow customization, configuration, and scripting (JavaScript)

Experience with REST/SOAP, Glide API integrations and Flow Designer within ServiceNow.

Strong analytical, problem-solving, and communication skills.


Preferred Qualifications:

Experience with Agile/Scrum methodologies.

Familiarity with CMDB configuration and data management.

Knowledge of ServiceNow performance tuning and optimization practices.

External Client consulting experience highly preferred

Experience working in an Agile development environment is strongly preferred

Experience leading and directing multiple projects simultaneously.

Tachyon's full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities, and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Tachyon a great place to work.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.