Overview
On Site
USD 23.75 - 27.50 per hour
Full Time
Skills
Microsoft Access
Computer troubleshooting
Remote Support
Customer service
HP Printer
Trend Micro
Active Directory
Microsoft Exchange
Microsoft Excel
Internet Explorer
Help desk
Incident management
Problem solving
Microsoft Windows
Attention to detail
Work ethic
Microsoft Office
Configuration Management
Technical Support
Computer science
Customer support
Online training
Computer hardware
Dell
Laptop
Lenovo
DataMax
Printers
Mobile devices
Antivirus
Citrix
TCP/IP
DNS
DHCP
WINS
Virtual private network
Microsoft Outlook
Google Chrome
HTML
Internet
Intranet
SQL
Productivity
Writing
Management
Supervision
Communication
International relations
Repair
Analytical skill
Finance
Accounting
Marketing
Creativity
Legal
Artificial intelligence
Insurance
.NET
Job Details
Description
We are offering a contract to hire employment opportunity for a Desktop Support Analyst in the Metal Fabrication industry, located in Scottsdale, Arizona. In this role, you will be responsible for supporting desktop and application technologies, maintaining hardware and software, and providing excellent customer service.
Responsibilities:
Support a variety of desktop and application technologies such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and handheld scanners
Handle support for applications and technologies including Trend Micro Antivirus, Citrix, Active Directory, TCPIP, DNS, DHCP, WINS, VPN client configuration, Microsoft Exchange/Outlook, Microsoft Excel, Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues, and Help Desk Incident Management Software
Take responsibility for SQL or Microsoft Access database
Utilize remote control tools for efficient problem-solving
Showcase a strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office
Communicate effectively, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management
Work both independently, with minimal supervision and as part of a team
Maintain a detail-oriented work ethic with excellent interpersonal communication skills
Provide excellent customer service to all clients.
Requirements
Minimum of 3 years of experience in a Desktop Support Analyst role or similar within the Metal Fabrication industry.
Proven expertise in Citrix Technologies and Dell Technologies.
Proficiency in EO/IR systems.
Familiarity with Mac Computers and Microsoft Suite.
Solid understanding of Active Directory.
Experience in computer hardware troubleshooting and repair.
Demonstrated skills in configuration management.
Proven experience in managing deployments.
Strong deskside support skills with the ability to provide technical support to non-technical staff.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.
Bachelor's degree in Computer Science or related field is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering a contract to hire employment opportunity for a Desktop Support Analyst in the Metal Fabrication industry, located in Scottsdale, Arizona. In this role, you will be responsible for supporting desktop and application technologies, maintaining hardware and software, and providing excellent customer service.
Responsibilities:
Support a variety of desktop and application technologies such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and handheld scanners
Handle support for applications and technologies including Trend Micro Antivirus, Citrix, Active Directory, TCPIP, DNS, DHCP, WINS, VPN client configuration, Microsoft Exchange/Outlook, Microsoft Excel, Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues, and Help Desk Incident Management Software
Take responsibility for SQL or Microsoft Access database
Utilize remote control tools for efficient problem-solving
Showcase a strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office
Communicate effectively, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management
Work both independently, with minimal supervision and as part of a team
Maintain a detail-oriented work ethic with excellent interpersonal communication skills
Provide excellent customer service to all clients.
Requirements
Minimum of 3 years of experience in a Desktop Support Analyst role or similar within the Metal Fabrication industry.
Proven expertise in Citrix Technologies and Dell Technologies.
Proficiency in EO/IR systems.
Familiarity with Mac Computers and Microsoft Suite.
Solid understanding of Active Directory.
Experience in computer hardware troubleshooting and repair.
Demonstrated skills in configuration management.
Proven experience in managing deployments.
Strong deskside support skills with the ability to provide technical support to non-technical staff.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.
Bachelor's degree in Computer Science or related field is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.