Overview
On Site
USD 75.00 - 75.00 per hour
Full Time
Skills
SAFE
Business Analysis
Business Requirements Gathering
Documentation
Mapping
Roadmaps
Gap Analysis
User Experience
Personas
Sprint
Agile
Art
MIRO
Adobe XD
Facilitation
Communication
Cross-functional Team
Continuous Improvement
User-centered Design
Customer Experience
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Job Title: CX/UX Journey Mapping Consultant
Location: Remote (Preference for candidates local to the Dallas-Fort Worth area)
Top Skills Required
Experience creating journey maps and personas based on stakeholder discussions and discovery sessions
UX-focused, customer-centric thinker with the ability to guide IT design decisions
Strong experience in SAFe, Agile Release Trains, and Agile methodologies
Ability to provide blank templates or examples of journey maps and personas used in previous roles
Nice to Have
Business analysis experience
Agile methodology familiarity
Business requirements gathering and documentation
Job Responsibilities
Journey Mapping & Persona Development
Create and maintain journey maps for current and future states of enterprise products
Develop and update personas to reflect evolving user needs and product direction
Ensure all artifacts are aligned with product roadmaps and planning cycles (PI3, PI4, and 2026)
UX Guidance & Gap Analysis
Provide UX insights to support IT design and development efforts
Ask targeted questions to identify and close gaps in journey maps and personas
Collaborate with stakeholders to validate assumptions and refine deliverables
Agile Collaboration
Participate in Agile ceremonies including PI planning, sprint reviews, and backlog grooming
Work within a structured Agile Release Train (ART) to support iterative delivery and user-centered outcomes
Additional Skills & Tools
Proficiency with tools such as Miro, Figma, Lucidchart, Adobe XD, or similar
Strong facilitation skills for workshops and stakeholder interviews
Excellent communication and collaboration skills across cross-functional teams
Work Environment
Fully remote role (hybrid or on-site may be required based on project needs)
Highly collaborative, cross-functional team environment
Emphasis on continuous improvement and user-centered design
Business Context
This role supports a product focused on improving operations and customer experience for enterprise users
The position is open due to increased workload and bandwidth needs within the current team
Pay and Benefits
The pay range for this position is $75.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jun 24, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location: Remote (Preference for candidates local to the Dallas-Fort Worth area)
Top Skills Required
Experience creating journey maps and personas based on stakeholder discussions and discovery sessions
UX-focused, customer-centric thinker with the ability to guide IT design decisions
Strong experience in SAFe, Agile Release Trains, and Agile methodologies
Ability to provide blank templates or examples of journey maps and personas used in previous roles
Nice to Have
Business analysis experience
Agile methodology familiarity
Business requirements gathering and documentation
Job Responsibilities
Journey Mapping & Persona Development
Create and maintain journey maps for current and future states of enterprise products
Develop and update personas to reflect evolving user needs and product direction
Ensure all artifacts are aligned with product roadmaps and planning cycles (PI3, PI4, and 2026)
UX Guidance & Gap Analysis
Provide UX insights to support IT design and development efforts
Ask targeted questions to identify and close gaps in journey maps and personas
Collaborate with stakeholders to validate assumptions and refine deliverables
Agile Collaboration
Participate in Agile ceremonies including PI planning, sprint reviews, and backlog grooming
Work within a structured Agile Release Train (ART) to support iterative delivery and user-centered outcomes
Additional Skills & Tools
Proficiency with tools such as Miro, Figma, Lucidchart, Adobe XD, or similar
Strong facilitation skills for workshops and stakeholder interviews
Excellent communication and collaboration skills across cross-functional teams
Work Environment
Fully remote role (hybrid or on-site may be required based on project needs)
Highly collaborative, cross-functional team environment
Emphasis on continuous improvement and user-centered design
Business Context
This role supports a product focused on improving operations and customer experience for enterprise users
The position is open due to increased workload and bandwidth needs within the current team
Pay and Benefits
The pay range for this position is $75.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jun 24, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.