Data Services Workforce Coordinator

Are you an organized, calm-under-pressure problem solver with a knack for project coordination and data workflows? We're seeking a Workforce Coordinator to join our clients fast-paced Data Services team, which manages the full data lifecycle for class action and mass tort matters. In this pivotal role, you'll assign and track tasks across a 65-member team, resolve resource and capacity challenges, and act as a critical liaison between technical and business teams. We're looking for someone with 3+ years of workforce or project coordination experience, strong communication and Excel skills, and the ability to thrive in an environment with shifting priorities and high demands. If you're a skilled negotiator with a sharp analytical mind and a steady, team-focused approach, apply now and help us drive impactful legal data solutions. Open to remote candidates in approved U.S. states.

• Assign and track incoming tasks across a 65-member team within Data Services
• Monitor daily work queues and reassign tasks to manage bottlenecks
• Maintain real-time awareness of project progress and task completion
• Report on task status and workflow performance to leadership
• Escalate widespread technical issues to appropriate stakeholders
• Act as a liaison between technical teams and client-facing teams
• Provide analytics and reporting on workflow efficiency and staffing capacity
• Track actual hours against project budgets and timelines
• Professionally communicate with internal teams, clients, and project managers
• Log time accurately for all project-related work
• De-escalate conflicts and help maintain a cooperative team environment

• 3+ years of experience as a Workforce Coordinator, Project Coordinator, or similar role
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Excel, including tables, formulas, and formatting
• Proven ability to handle high volumes of shifting tasks and priorities
• Experience working with ambiguity and solving complex coordination challenges
• Ability to adapt quickly to changing project scopes and deadlines
• Strong attention to detail, organization, and follow-through
• Authorized to work in the U.S. and located in one of the approved hub states

• Task and resource coordination
• Capacity planning and workflow optimization
• Stakeholder communication and negotiation
• Excel data manipulation and analysis
• Time and project tracking
• Problem-solving under pressure
• Team collaboration and conflict de-escalation
• Analytical thinking and process improvement

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.