IT Specialist

IT Specialist

Overview:

We are seeking a IT Specialist to join our IT team and assist in the administration and maintenance of our organization's systems and network infrastructure. The ideal candidate will have a passion for technology, strong problem-solving skills, and a willingness to learn and grow in a dynamic environment.

Responsibilities:

• System Monitoring and Maintenance:
  • Monitor system performance, troubleshoot issues, and perform routine maintenance tasks to ensure the reliability and availability of our systems.
  • Assist in installing, configuring, and maintaining operating systems, software applications, and system utilities.
• Project Assistance:
  • Assist in the planning, implementation, and documentation of IT projects, such as system upgrades, migrations, and deployments.
  • Collaborate with senior administrators and other IT staff to ensure project success.
• User Support:
  • Provide technical support to end-users by troubleshooting hardware and software issues, answering inquiries, and resolving problems in a timely and efficient manner.
  • Set up and configure user accounts, permissions, and access controls.
• Network Administration:
  • Configuration, installation, and maintenance of network infrastructure, including routers, switches, firewalls, and VPNs.
  • Monitor network performance and troubleshoot connectivity issues as needed.
• Server Administration:
  • Admin of servers, including setup, configuration, and maintenance of operating systems, applications, and services.
  • Perform routine server tasks such as backups, updates, and security patching.
• Security Administration:
  • Implement and maintain security measures, such as firewalls, antivirus software, and access controls.
  • Monitor for security breaches and respond to incidents in accordance with established procedures.
• Documentation and Reporting:
  • Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
  • Generate reports on system performance, security incidents, and support activities as required.

• Training and Knowledge Sharing:
  • Stay up-to-date with emerging technologies and industry trends.
  • Share knowledge and best practices with team members.
  • Provide training and support to end-users as needed.

• Requirements:
• Previous experience in a technical support or system administration role is required.
• Strong knowledge of computer hardware, operating systems (Windows, Linux), and network fundamentals.
• Familiarity with virtualization technologies (VMware, Hyper-V) is a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Willingness to learn new technologies and take on new challenges.

Benefits:

Competitive salary

Health insurance coverage

Retirement savings plan

Paid time off and holidays

Opportunities for professional development and training