Overview
On Site
USD 30.00 - 35.00 per hour
Full Time
Skills
Remote Support
Dell
AirWatch
Mobile Device Management
Master Data Management
Managed Print Services
Cisco
Mobile Devices
iPad
iPhone
Android
Operating Systems
Microsoft Windows
Microsoft Operating Systems
Microsoft Windows 7
Microsoft Office
McAfee
Endpoint Protection
Encryption
Recovery
Dashboard
Symantec
Management Agent
Altiris
Microsoft SCCM
Bomgar
Remote Access
WebEx
Productivity
Microsoft
Technical Support
Web Browsers
Cisco VPN
Cloud Computing
Proxies
Computer Hardware
PXE
Tier 1
Break/Fix
Application Support
Management
Sales Operations
Executive Support
Asset Management
Taxes
Life Insurance
Business Transformation
Law
Job Details
Desktop Support
1420 Harbor Bay Pkwy, Alameda, California, 94502-7080, United States
12 Month Contract
Pay Rate: $30 - $35/hr.
Hardware Summary
o Dell Product Line
o Dell Support Process
o Dell Diagnostics
o Dell Service Tag & Express Service Code
o Mac support
o Deploy and maintain Mac using AirWatch MDM system.
o Familiarity with Intune or JAMF MDM systems.
o Previous experience with corporate Mac support with restricted system access Xerox Managed Print Services
o Cisco Telephones
o Mobile Devices
o iPad/ iPhone
o Android
Software Summary
o Operating Systems
o Windows 11
o Windows 10
o Windows 7
o Microsoft Office Suite
o Office 365
o Office 2016 (Client)
o Office 2010 (Client)
Application Support Summary
o McAfee Anti-Virus Suite
o Endpoint Encryption
o Encryption Recovery
o ePO Dashboard
o BitLocker
o Symantec Management Tools
o Symantec Management Agent (Altiris)
o SCCM
o Bomgar (Remote Access)
o WebEx Productivity Tools
o Microsoft Teams end user support
o Edge browser setting
o Cisco AnyConnect VPN
o Zscaler Application (Cloud Proxy)
Hardware Deployment
o PXE Boot Imaging
o Break Fix Deployment
o New Hire Deployment
o PC Refresh Projects
Support Structure
o Tier 1/2 Support
o HW Break Fix
o Application Support
o OS Troubleshooting
o Imaging
o Equipment Moves
o Telephone Deployment
o Ticket Management
o Smart Hands Support
o Data Center Rack & Stack
o Server Reboots
o Device Console Access
o Hot Swaps (Component)
o On-Call Support
o Travel
o Transportation
o Additional Site Support (Emergency)
o Specialized Support
o Field Sales Support
o Executive Support
o Asset Management
o eWaste
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Alameda,CA.
Application Deadline
This position is anticipated to close on Jun 16, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
1420 Harbor Bay Pkwy, Alameda, California, 94502-7080, United States
12 Month Contract
Pay Rate: $30 - $35/hr.
Hardware Summary
o Dell Product Line
o Dell Support Process
o Dell Diagnostics
o Dell Service Tag & Express Service Code
o Mac support
o Deploy and maintain Mac using AirWatch MDM system.
o Familiarity with Intune or JAMF MDM systems.
o Previous experience with corporate Mac support with restricted system access Xerox Managed Print Services
o Cisco Telephones
o Mobile Devices
o iPad/ iPhone
o Android
Software Summary
o Operating Systems
o Windows 11
o Windows 10
o Windows 7
o Microsoft Office Suite
o Office 365
o Office 2016 (Client)
o Office 2010 (Client)
Application Support Summary
o McAfee Anti-Virus Suite
o Endpoint Encryption
o Encryption Recovery
o ePO Dashboard
o BitLocker
o Symantec Management Tools
o Symantec Management Agent (Altiris)
o SCCM
o Bomgar (Remote Access)
o WebEx Productivity Tools
o Microsoft Teams end user support
o Edge browser setting
o Cisco AnyConnect VPN
o Zscaler Application (Cloud Proxy)
Hardware Deployment
o PXE Boot Imaging
o Break Fix Deployment
o New Hire Deployment
o PC Refresh Projects
Support Structure
o Tier 1/2 Support
o HW Break Fix
o Application Support
o OS Troubleshooting
o Imaging
o Equipment Moves
o Telephone Deployment
o Ticket Management
o Smart Hands Support
o Data Center Rack & Stack
o Server Reboots
o Device Console Access
o Hot Swaps (Component)
o On-Call Support
o Travel
o Transportation
o Additional Site Support (Emergency)
o Specialized Support
o Field Sales Support
o Executive Support
o Asset Management
o eWaste
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Alameda,CA.
Application Deadline
This position is anticipated to close on Jun 16, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.