IT Support Engineer Technical Lead

  • Dallas, TX
  • Posted 58 days ago | Updated 8 hours ago

Overview

On Site
$$120k+ (negotiable) + benefits & Bonus
Full Time

Skills

Python
Jira
Networking
Active Directory
Confluence
sip
Scripting
Deployment
Trading
coding
Customer Service
CCNA
Technical support
VOIP
Microsoft Azure
IT Support
Visual Basic
VBScript
Securities
MCSE
Customer Support
VERSION CONTROL
MANAGING PROJECTS
PERM
SELF-STARTER
APPLICATION SOFTWARE
EXCELLENT WRITTEN
PERFORMANCE OPTIMIZATION
SYSTEM SECURITY
MCP
Software Management
Imaging Solutions
Video Conferencing
Lead Engineer

Job Details

Role: IT Support Lead Engineer

Location: Dallas TX/New York City 5 Days Onsite in any of these locations

Duration: Full Time Perm

Salary: Negotiable

Job Description

Searching for an outstanding Support Engineer Technical Lead to join our Information Technology team providing technical support for an active trading environment. This position will have a hands-on role in engineering, deploying, and sustaining the systems and applications directly utilized by our end-users working closely with employees to support their technology needs. Collaboration and mentorship of driven technology professionals will be necessary to deliver solutions built primarily on Microsoft technologies.

Job Requirements

  • Bachelor's degree, preferably in Management Information Systems or Computer Sciences.
  • 6+ years of progressive enterprise infrastructure exposure supporting end user systems in an enterprise environment
  • 2+ years engineering and implementing end user systems in an enterprise environment
  • Administration level knowledge of Microsoft Operating Systems, Microsoft Azure Active Directory, Office 365, and Windows Operating Systems
  • Install, configure, test, and maintain operating systems, application software, and management tools
  • Experience managing projects including milestones and target completion dates
  • Knowledge of desktop and server hardware, including performance optimization
  • Familiarity with MDM/MAM solutions
  • Fundamental knowledge of IP networking, routing, and system security
  • Strong exposure to utilizing PowerShell in management of systems
  • Proficiency in VOIP and SIP video conferencing technologies
  • Excellent written and verbal communications skills and strong customer service experience
  • Insatiable level of technical curiosity
  • Availability for night and weekend on-call work as well as light travel
  • Must be physically able to lift and carry computers and other related equipment of up to 50 lbs.

Beneficial Skills and Interests

  • Programming and scripting languages such as Python, Visual Basic, VBscript, or similar scripting/programming knowledge
  • Imaging solutions such as Windows Deployment Services and System Center Configuration Manager
  • Understanding of Unix/Linux especially RHEL and CentOS
  • Basic understanding of coding best-practices and version control
  • Usage of configuration management systems and automation technologies such as Ansible
  • Exposure to JIRA and Confluence or similar suites or ticketing systems
  • Software management including repackaging, scripted installations, and deployment
  • Leading technical training, both one-on-one and in group sessions
  • MCP/MCSE/CCNA or equivalent a plus
  • Knowledge of the Securities and Trading industry

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