Data Entry Associate - Remote

Title: Data Entry Associate - Remote

Mandatory skills:

data entry,
database programs, database platforms,
Call center, Calls, Outbound Calls,
Medicare,
mail operations,
customer support,
Medicaid, healthcare,
database management, data processing

Description:

Duties and Responsibilities:
This position is responsible for assisting with return mail operations including triaging, identifying, and querying new address information for correspondence using a variety of internal and external resources and databases.
This position will require outbound phone calls to members to verify address information.

HS Diploma/GED required.

Preferred Qualifications:
Basic computer knowledge is essential
Proficient data entry skills, comfortable using multiple database programs and platforms
Call center experience, clear communication skills, patience
Critical thinking, attention to detail
Medicare experience

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008