Overview
Skills
Job Details
Job Title: UX Designer (Lead) Consolidation Map Project
Location: Brooklyn, NY (Hybrid: 3 days onsite, 2 days remote)
Duration: 1 year
About the Project
The goal of this initiative is to create a single digital hub where families can explore childcare options and access services for children aged 5 and under. The hub will also provide resources for childcare providers, including guidance on starting and maintaining services.
The hub will feature content and tools such as:
A detailed screening process for parents
A referrals section
Information about available childcare services
A unified map/provider locator of childcare providers
Position Overview
The UX Design Lead will play a central role in defining and executing the UX strategy, interaction design, and contributing to front-end development of the childcare hub website. Working with cross-functional teams and stakeholders, this role will ensure the platform is user-driven, accessible, and scalable, supporting both families and childcare providers.
The hub is nearing launch, so this role will focus on final design refinements, while also planning and prototyping new features for Version 2.0. After launch, responsibilities will include monitoring performance metrics, refining user experience, and supporting feature growth.
Scope of Services
Lead the UX strategy and interaction design to deliver an intuitive, user-centered experience
Partner with internal teams to improve digital childcare access for families across New York
Create interactive prototypes for testing and iterate based on findings
Support content strategy and design alignment across the platform
Collaborate with developers to ensure seamless integration of design and technical solutions
Key Responsibilities
Work with product managers, UX researchers, content strategists, and developers to translate user needs into design solutions
Develop prototypes, wireframes, and high-fidelity designs for the childcare hub
Conduct usability testing for new features, analyze results, and recommend design improvements
Contribute to content design strategy to enhance user experience
Monitor user analytics post-launch and optimize designs for accessibility, inclusivity, and usability
Mandatory Skills/Experience
8+ years in UX and interaction design with a strong portfolio of consumer-facing projects
Proficiency in Figma, with end-to-end design experience
Expertise in user-centered design processes (wireframes, prototypes, high-fidelity designs)
Ability to synthesize user research, feedback, and analytics into actionable design updates
Experience testing digital product features and refining design based on results
Collaboration with content strategists on content-driven UX
Experience working closely with developers to align design and functionality
Strong communication skills to present concepts to cross-functional partners
Ability to manage stakeholder relationships effectively
Preferred Skills/Experience
Bachelor s degree in Design, UX Design, HCI, Computer Science, or related field
Experience collaborating within multidisciplinary teams (PMs, engineers, strategists)
Experience with government or public-sector projects
Strong end-to-end design project leadership experience
Usability testing experience with strong analytical abilities
Knowledge of design systems, accessibility standards, and inclusive design practices
Commitment to diversity, equity, and inclusion in design work and stakeholder engagement