Overview
Skills
Job Details
Job Title: GDOT IT Trainer/Content Developer (767357)
Location: Georgia (District 1, 2, 3, or 6) - Local Candidates Preferred
Pay Rate: $30/hour (W2)
Work Schedule: Monday Friday, 8:00 AM 5:00 PM (40 hours/week)
Work Type: Hybrid (Remote + Onsite Travel); Webcam or In-Person Interview Required
Job Summary
The Georgia Department of Transportation (GDOT) is seeking an experienced IT Trainer/Content Developer to deliver application training to GDOT staff both remotely (via Microsoft Teams) and on-site at district locations. This role will support training on custom GDOT-developed and Commercial-Off-The-Shelf (COTS) applications across desktop, web, and mobile platforms. The ideal candidate will be a self-starter with a strong instructional background and the flexibility to travel within Georgia several times per month.
Key Responsibilities
- Conduct live and virtual IT training sessions for GDOT staff on GDOT applications.
- Travel to GDOT district offices (District 1 Gainesville, District 2 Tennille, District 3 Thomaston, District 6 Cartersville).
- Develop training materials: PowerPoint decks, trainer guides, user manuals, videos, CBTs, and quick reference guides.
- Manage course enrollment, testing, scoring, and completion tracking in the LMS (Oracle/Workday).
- Gather and analyze learner feedback for continuous training improvement.
- Collaborate with stakeholders to identify training needs and drive user adoption.
- Provide support for vendor-led training and user acceptance testing (UAT).
- Ensure accurate timekeeping, travel reimbursement, and performance reporting.
Preferred Tools & Platforms
- Microsoft Word, PowerPoint
- TechSmith Camtasia, Adobe Captivate
- Articulate Storyline / Articulate 360
- Microsoft Teams
- Oracle / Workday LMS
Skill | Required / Desired | Years of Experience |
Microsoft Office and Office 365 applications | Required | 5+ Years |
BA/BS in Communications, Teaching, IT, or similar field; OR Associate Degree with 2 years IT experience; OR IT Certifications with 4 years IT experience | Required | 4+ Years |
IT technical training or experience with computers, IT applications/systems, and/or end-user client support | Required | 4+ Years |
Excellent verbal and written English communication, presentation, and teaching skills | Required | 5+ Years |
Willingness and flexibility to travel across Georgia for in-person training sessions | Required | 1+ Year |
Experience developing role-based end-user training for IT systems | Highly Desired | 4+ Years |
Instructional/visual design, storyboarding, instructional/AV script writing | Highly Desired | 2+ Years |
Adobe Captivate | Highly Desired | 2+ Years |
TechSmith Camtasia | Highly Desired | 2+ Years |
Articulate 360 / Storyline | Highly Desired | 2+ Years |
Microsoft Teams (for virtual training delivery) | Highly Desired | 1+ Year |
Experience maintaining training records in a Learning Management System (LMS) | Highly Desired | 1+ Year |
Experience with Oracle LMS / Workday LMS | Nice to Have | - |
Familiarity with ServiceNow | Nice to Have | - |
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