Desktop Support Engineer

Title- Desktop Support Engineer

Location- Raleigh, NC

JD- Key Responsibilities:

On-Site Support: Respond to client queries and provide on-site technical assistance.

Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.

Troubleshooting: Diagnose and resolve hardware and software issues.

Installation and Configuration: Set up new hardware, software, and operating systems.

Training and Assistance: Provide training and technical support to end-users.

Documentation: Maintain records of issues and solutions in a ticketing system.

Collaboration: Work with other IT professionals to ensure seamless support.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .