Helpdesk Technician

Job Title: Helpdesk Specialist
Location: Sea Girt, NJ

Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001
certified, woman-owned small business enterprises, headquartered in Herndon, Virginia,
USA. YSI provides professional IT solutions and services to business corporations and
government organizations. YSI is committed to serve its business communities as a leading
IT vendor providing innovative, quality, and cost-effective IT business solutions and services.

We offer a competitive benefits package that includes the following: 401(k), health, dental,
and vision insurance, Life insurance, short-term and long-term disability insurance, paid time
off, training, and professional development assistance.

YSI is seeking a highly qualified Helpdesk Specialist. The selected candidate will be able to
communicate effectively (written/verbal), possess strong interpersonal skills, be self
motivated, and be innovative in a fast-paced environment.

Responsibilities:
Strong working knowledge on the following commercial software applications:
Microsoft Exchange Server, Microsoft Office all inclusive
HyperTerminal for Router Programming
Bentley s Micro station
Several Versions of Adobe Standard and Reader
Android Operating System, Apple Operating System, Verizon Management
Active Directory
System Center Configuration Manager
Video/Audio Editing
Army Training Certification Tracking System (ATCTS)

Required Skills/Qualifications:
Certification in Security Plus, Certification in A Plus and Automation NCO
Course.
Knowledge of the operating system software to install application software,
troubleshoot operating systems and application software problems, and use the
operating system commands for executing programs. Ability to use and maintain
computer systems, equipment, and software.
4+ years of experience with PC image building, and IA patch management
Active Secret Clearance