Overview
On Site
Full Time
Skills
IT service management
Customer relationship management
SSO
Information systems
Service delivery
Problem solving
Work ethic
Project implementation
Production support
System integration
Requirements elicitation
People management
Risk management
Status reports
Business requirements
Web services
Software maintenance
Data security
Computer science
ServiceNow
Productivity
Innovation
FAR
Design
Scripting
JavaScript
Customization
CSM
JSON
API
Communication
Analytical skill
Collaboration
Teamwork
Management
Planning
LDAP
Scalability
Job Details
Summary
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard but the job comes with more than a few perks. If fulfillment, inspiration, adventure and advancement are your kind of perks, we'd love to hear from you. Like to be around people who love technology? Like to be around technology that loves people? Apple offers a work environment unlike any other. There's the typical job. Punch in, push paper, punch out, repeat. Then there's a career at Apple. Where you're encouraged to defy routine. To explore the far reaches of the possible. To travel uncharted paths. And to be a part of something far bigger than yourself. Because around here, changing the world just comes with the job description.Apple Information Systems and Technology is looking for a highly motivated ServiceNow Developer to build a world class support experience for employees. The developer is responsible for design, development and support of the on-prem ServiceNow application.
Key Qualifications
3-10 years of experience building and supporting enterprise scale applications2 to 3 years of experience on ServiceNow scripting/javascript Configuration/customization experience on various ITSM modules (Incident, Problem, Change, Service, Knowledge, Asset, etc...)Thorough functional understanding of IT Service management or HR service delivery (HRSD) or Customer service management (CSM)Hands on experience of REST (JSON) based API implementationServiceNow Application Developer certification is a plusExcellent verbal and written communication skillsExcellent analytical and problem solving capabilitiesGood Collaboration skills and teamwork ethicAttention to details and commitment to qualityStrong work ethic, self-motivated and well-organizedAbility to perform under pressure and tight deadlines
Description
In this role, you will work directly with the process owners, project Implementation/development teams, ServiceNow product team, production support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of technical implementation, end-to-end system landscape, and application integration. You will be responsible managing projects from inception to closure. This includes, but not limited to, planning, design, requirements gathering/clarification, managing team of developers, risk/mitigation, status reporting, communication, process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow moduleResponsibilities include:* Understand business requirements for ServiceNow* Provide design and technical solutions for ServiceNow implementation* Provide guidance on technical questions related to ServiceNow implementation* Provide end-to-end product architecture to ensure scalable, high performance landscape* Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies* Participate in sizing the application for future growth and scalability* Perform technical configurations, application maintenance and house-keeping activities* Design security of the application, and own data security function* Configure alerts and baseline SLAs
Education & Experience
BS Degree in Computer Science or equivalent years of experience.
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard but the job comes with more than a few perks. If fulfillment, inspiration, adventure and advancement are your kind of perks, we'd love to hear from you. Like to be around people who love technology? Like to be around technology that loves people? Apple offers a work environment unlike any other. There's the typical job. Punch in, push paper, punch out, repeat. Then there's a career at Apple. Where you're encouraged to defy routine. To explore the far reaches of the possible. To travel uncharted paths. And to be a part of something far bigger than yourself. Because around here, changing the world just comes with the job description.Apple Information Systems and Technology is looking for a highly motivated ServiceNow Developer to build a world class support experience for employees. The developer is responsible for design, development and support of the on-prem ServiceNow application.
Key Qualifications
3-10 years of experience building and supporting enterprise scale applications2 to 3 years of experience on ServiceNow scripting/javascript Configuration/customization experience on various ITSM modules (Incident, Problem, Change, Service, Knowledge, Asset, etc...)Thorough functional understanding of IT Service management or HR service delivery (HRSD) or Customer service management (CSM)Hands on experience of REST (JSON) based API implementationServiceNow Application Developer certification is a plusExcellent verbal and written communication skillsExcellent analytical and problem solving capabilitiesGood Collaboration skills and teamwork ethicAttention to details and commitment to qualityStrong work ethic, self-motivated and well-organizedAbility to perform under pressure and tight deadlines
Description
In this role, you will work directly with the process owners, project Implementation/development teams, ServiceNow product team, production support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of technical implementation, end-to-end system landscape, and application integration. You will be responsible managing projects from inception to closure. This includes, but not limited to, planning, design, requirements gathering/clarification, managing team of developers, risk/mitigation, status reporting, communication, process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow moduleResponsibilities include:* Understand business requirements for ServiceNow* Provide design and technical solutions for ServiceNow implementation* Provide guidance on technical questions related to ServiceNow implementation* Provide end-to-end product architecture to ensure scalable, high performance landscape* Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies* Participate in sizing the application for future growth and scalability* Perform technical configurations, application maintenance and house-keeping activities* Design security of the application, and own data security function* Configure alerts and baseline SLAs
Education & Experience
BS Degree in Computer Science or equivalent years of experience.