Overview
Hybrid
$55+
Full Time
Skills
Conversation Designer
Conversational UX Designer
Chatbot Experience Designer
Voice UX Designer
AI Conversation Specialist
Conversational AI Designer
Dialogue Designer
UX Writer Conversational Interfaces
Natural Language UX Designer
Voice Interaction Designer
Digital Assistant Designer
conversation flows
chatbots
conversational interfaces
IVR
conversational content
brand voice
user needs
product managers
engineers
researchers
conversation strategies
data
user research
testing
iterate
improve conversations
intents
utterances
response logic
AI
NLU
conversation design guidelines
best practices
accessibility
inclusivity
language
UX principles
design thinking
conversational AI platforms
Dialogflow
Rasa
IBM Watson
Voiceflow
writing
editing
portfolio
natural-sounding language
collaborative spirit
ambiguity
user-centric
digital products
services.
Job Details
Job Title: Conversation Designer Visa: GC-EAD, TN Location: Vienna, VA (Hybrid)
Responsibilities:
- Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.
- Write conversational content that aligns with our brand voice and user needs.
- Work closely with product managers, engineers, and researchers to define and implement conversation strategies.
- Use data, user research, and testing to iterate and improve conversations over time.
- Define intents, utterances, and response logic for AI/NLU systems.
- Help establish and maintain conversation design guidelines and best practices.
- Advocate for the user and promote accessibility and inclusivity in language.
Qualifications:
- 2+ years of experience in conversation design.
- Strong portfolio of conversational work (chat, voice, or multimodal).
- Excellent writing and editing skills with an ear for natural-sounding language.
- Understanding of design thinking, user experience (UX) principles, and accessibility standards.
- Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).
- Comfort with ambiguity and a collaborative spirit.
Contractor - UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.