Overview
Skills
Job Details
VDart Group is seeking a Senior Techno-Functional Project Manager with deep expertise in ServiceNow HR Service Delivery (HRSD) to lead a critical implementation project within a global program. This role requires a strong combination of technical proficiency, functional leadership, and strategic problem-solving, with proven experience in integrating ServiceNow HRSD with Workday and other HR applications.
The ideal candidate will drive complex projects to successful delivery while collaborating with cross-functional teams and stakeholders across multiple geographies, ensuring operational excellence and adoption of optimized HR workflows.
Role: ServiceNow HR Service Delivery Lead – Global Implementation (ServiceNow/Workday)
- Location: Coppell, TX (Hybrid)
- Duration: Long Term
Key Responsibilities:
- Lead and manage end-to-end ServiceNow HRSD implementation projects, ensuring scope, timeline, and budget adherence.
- Collaborate with technical and business teams to define requirements, design solutions, and configure ServiceNow HRSD modules.
- Drive integration strategies between ServiceNow, Workday, and other HR systems to streamline HR workflows.
- Oversee testing, validation, and deployment to ensure seamless implementation.
- Facilitate cross-functional collaboration among HR, IT, and vendor teams to resolve issues and maintain alignment.
- Maintain comprehensive project documentation, including project plans, status reports, risk logs, and executive updates.
- Support change management and training efforts to ensure smooth adoption across the organization.
Required Qualifications:
- 10+ years of project management experience in large-scale enterprise technology implementations.
- 5+ years of hands-on experience with ServiceNow HRSD modules.
- Strong background in integrating ServiceNow with Workday and other HR applications.
- Proven ability to manage projects in hybrid global environments across multiple geographies and teams.
- Excellent stakeholder management, communication, and leadership skills.
- Familiarity with Agile or hybrid project delivery methodologies.
- PMP, CSM, or ITIL certification preferred.
Key Skills: ServiceNow HRSD (HR Service Delivery), Workday & HR Systems Integration, Enterprise Project Management (Agile/Hybrid), Stakeholder Management & Leadership, HR Process Optimization & Automation, API Integrations & Data Migration
VDart Group is a global leader in technology, product, and talent solutions, serving Fortune 500 clients across 13 countries. With a workforce of over 4,000 professionals, VDart delivers innovation, operational excellence, and measurable business outcomes. Guided by our commitment to People, Purpose, and Planet, VDart is recognized with an EcoVadis Bronze Medal and is a proud UN Global Compact member, reflecting our dedication to sustainable business practices.