Okta Engineer

Knoxville, TN | Okta Engineer | Full-time

We are actively recruiting an Okta Engineer for our client in Knoxville, TN. This is a fully remote direct placement opportunity. The successful candidate will be responsible for the day-to-day administration, maintenance, support, and triage of Infrastructure escalations within the Platform Services function of IT. This role will require demonstrated experience in Identity and Access Management platforms and workflows, PowerShell, and MS Graph. Must demonstrate Customer Service as top priority and skillset. Primary areas of responsibility include working directly in Okta and M365 for Identity and Access Management, automation authoring and maintenance tasks via PowerShell and/or MS Graph, and supporting the administration and configuration of the M365 tenant.

Due to client request, candidates must be eligible to work in the United States without sponsorship.

Responsibilities:

Own escalation requests to Platform Services for User Support teams and Firm Staff related to IAM and Automation requests.

Triage incidents and calls.

Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.

Provide 24/7 support for critical production systems.

Manage and monitor Identity and Access controls through Okta and Entra/Active Directory.

Provide basic administration, technical support, and troubleshooting for application authentication and SSO setup requests or issues through Okta.

Assist in the management of Active Directory and Entra ID.

Design and implement identity-first security strategies, integrating compliance and automation into enterprise systems to enhance security and efficiency.

Execute identity management roadmaps, optimize IAM technologies, and ensure alignment with industry best practices and organizational security standards.

Ensure that systems-related documentation is maintained and kept up to date.

If approved for flexible work arrangements, employees are expected to be available and maintain a practice of reliable, consistent attendance during the scheduled work shift, including but not limited to Teams/instant message, Zoom, email and voicemail, and by phone.

Create, support, and maintain:

• Okta configurations to support access to business applications
• Configuration and enforcement of policies and settings using Conditional Access
• Automation scripts for employee onboarding and offboarding, group and account management, and OU/Active Directory processes
• Technology platforms to enforce PAM, PIM, LPA

Requirements:

Advanced/Expert level of PowerShell script building and automation.

3+ Years supporting Okta or other IAM Platforms.

3+ Years supporting M365 Administration (Entra, Teams, OneDrive, Conditional Access).

Exceptional skillset in automation using PowerShell and MS Graph.

Proficiency in Active Directory/Entra, Single Sign-On (SSO), identity federation, privileged access management, and automated life-cycle management.

Completion of other tasks as assigned.

Preferred Qualifications:

Bachelor's degree or better

Team Player: Works well as a member of a group

Loyalty: Shows firm and constant support to a cause

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedication: Devoted to a task or purpose with loyalty or integrity

Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

"Equal Opportunity Employer/Veterans/Disabled"