D365 F&O SCM Functional consultant

Overview

Hybrid
$50 - $60
Contract - W2
Contract - 12 Month(s)

Skills

Sourcing
Catalog Management
Collaboration
Incident Management
Inventory Management
Leadership
Management
Marketing
Mentorship
Microsoft Dynamics AX
Operational Excellence
Offshoring
Performance Metrics
Sales
Procurement
Supply Chain Management

Job Details

At least 8 years of experience in D365 FO/AX 2012 implementation and support projects
Expert on following D365 FO Modules with Hand-on knowledge: Sales & Marketing, Procurement & Sourcing, Inventory Management, Product Information Management, Master Planning
Serve as the functional SME and single point of contact for all SCM related tickets.
Oversee incident management and service requests to ensure timely and efficient support delivery.
Triage issues with business users.
Provide leadership, mentorship, and direction to the offshore based junior functional consultants, ensuring alignment with best practices and business goals
Collaborate with D365 technical team, Client IT team and integrating applications teams to ensure timely closure of issues.
Identify and mitigate risks in support operations, ensuring quick resolution of critical issues
Monitor support performance metrics, analyze trends, and implement strategies for operational excellence

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