Need: Project Manager with Zscaler Experience: Frisco, TX/ Overland Park, KS/ Bellevue, WA (Need Only Locals)

Hello All, Hope you are doing great Please go through the job description and let me know your interest. Job Title: Project Manager with Zscaler Experience Work Location: Frisco, TX/ Overland Park, KS/ Bellevue, WA (Hybrid from Day 1) (Need Only Locals) Duration: Long Term Contract Job description: Mandatory Areas Must Have Skills Skill 1 7+ years of experience in Security Engineering, IT Operations, or Network Security with a focus on process development and documentation. Skill 2 Strong hands-on knowledge of Zscaler technologies, including ZIA (Zscaler Internet Access), ZPA (Zscaler Private Access), ZCC (Zscaler Client Connector), and their administrative workflows. Skill 3 Expertise in developing and maintaining process documentation, runbooks, SOPs, and policy guidance for technical and non-technical audiences. Skill 4 Solid understanding of Zero Trust principles, MFA (Multi-Factor Authentication), role-based access models, and disaster recovery concepts. Skill 5 Experience with version control systems like Git/GitLab and ITSM tools such as ServiceNow, Jira. Skill 6 Proficiency in documentation platforms: Confluence, SharePoint. Skill 7 Ability to translate complex security workflows into clear, standardized documentation and process flows. Skill 8 Familiarity with process visualization tools like Visio, Lucidchart, or Draw.io. Zscaler Project Manager Develop and maintain documentation related to: - Multi Match Standards and Process - Catchall Cleanup process workflows - Lockdowns Departmental - ZCC client updates and rollout (including testing and cadence per OS or device) - Disaster Recovery - MVC, Retail, and Backoffice - Access to code/GitLab/Automation - MFA, approval process - Exception process & improvements - Island Browser Documentation - Enable accurate, repeatable, and compliant processes across the security and support teams. - Improve onboarding and cross-training by providing centralized knowledge resources. - Minimize delays and miscommunication by offering clear operational guidance. - Lay the foundation for future automation and audits with up-to-date documentation. This person will work with my team to create policy and other documentation that will allow the team to focus on the Zscaler FCC-58 compliance. We are seeking a detail-oriented Security Engineering Specialist with a strong focus on process engineering, documentation, and operational excellence around Zscaler security technologies. This role will bridge security engineering with IT operations by documenting, refining, and standardizing key security workflows. You will own the development and maintenance of critical process documentation that ensures secure, repeatable, and compliant operations across our global infrastructure. Key Responsibilities Create and maintain comprehensive documentation for: O Multi Match Standards Establish criteria, logic, and policy standards. O Catchall Cleanup Processes Design cleanup workflows and escalation paths. O Departmental Lockdowns Document access control and segmentation per business unit. O Zscaler Client Connector (ZCC) Update Process Define rollout cadence, testing procedures, and compatibility by OS/device. O Access Governance for Code Repositories Document MFA, approvals, and audit requirements for GitLab and automation pipelines. O Security Exception Handling Standardize exception request flows and continuous improvement plans. O Island Browser Deployment and Usage Maintain usage standards, security controls, and configuration guidance. Collaborate with security engineering, support, and operations teams to validate documentation accuracy and usability. Establish version control and change management practices for security documentation. Support training, onboarding, and cross-functional enablement by publishing centralized knowledge content. Help align documentation with security audits, compliance reviews, and automation initiatives. Required Skills and Experience 7+ years of experience in security engineering, IT operations, or network security, with a strong focus on process development and documentation. Solid understanding of Zscaler architecture, including ZIA, ZPA, ZCC, and administrative workflows. Experience writing detailed process documentation, runbooks, SOPs, and policy guidance for technical and non-technical audiences. Familiarity with disaster recovery concepts and secure access models, including MFA, role-based access, and Zero Trust principles. Strong organizational and analytical skills to translate complex workflows into clear, step-by-step documentation. Experience with version control systems (e.g., Git, GitLab), ITSM tools (e.g., ServiceNow, Jira), and documentation platforms (e.g., Confluence, SharePoint). Preferred Qualifications Experience supporting security operations, compliance, or engineering teams in a regulated or large enterprise environment. Working knowledge of Zscaler best practices and rollout strategies. Ability to map out process flows using tools like Visio, Lucidchart, or Draw.io. Background in project coordination or change management within IT/security teams.