ServiceNow Application Engineer with Production Support experience at Texas (Remote)

Overview

Remote
40 - 50
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

"Production support"
Unix
SQL

Job Details

Position: ServiceNow Application Engineer

Location:  Texas (Remote)

Long Term Contract

 

Job Description:

ServiceNow Application Engineer with hands-on experience in ServiceNow, particularly across ITSM and HRSD functionalities.

This role focuses on production support for a top client in the IT industry. The candidate is expected to work in shifts during weekdays and occasionally on weekends. Since the project is on-premise, the team manages all operational and maintenance activities, allowing the candidate to gain exposure to additional technologies such as Unix and SQL, which is not common in standard ServiceNow projects.

The ServiceNow implementation is customized by the client, offering strong learning opportunities. Although primarily a production support role, the team also handles code fixes and minor enhancements, providing broader hands-on experience compared to typical implementations.

Responsibilities

·        Provide production support by monitoring, troubleshooting, and resolving ServiceNow-related issues.

·        Analyze code and debug production incidents, performing root cause analysis and implementing fixes where needed.

·        Collaborate with stakeholders and cross-functional support teams to ensure smooth operations and timely resolution of issues.

Certifications

·        ServiceNow Certified System Administrator (CSA)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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