Field Support Engineer

Overview

On Site
Depends on Experience
Contract - W2
Contract - 2 week(s)

Skills

IT - Network Engineer
Security
Desktop Support

Job Details

Join our technical field support team as a Field Support Engineer, providing essential on-site IT infrastructure and end-user support in critical industrial environments. This role is perfect for a highly self-motivated and skilled technician ready to be the primary IT presence across multiple plant sites, ensuring operational continuity and user productivity. This is a vital contract-to-hire role with significant opportunity for long-term placement.

 

Key Responsibilities

 

  1. Serve as the main on-site IT point of contact for all technical support, project coordination, and client relations, collaborating effectively with local staff and technical teams.

  2. Perform second and third-level desktop/LAN troubleshooting, including installation, configuration, PC refreshing, asset control, and managing a high-volume ticketing queue.

  3. Maintain strict adherence to all site safety protocols, including OSHA and plant outage procedures, while working with network, security, and hardware devices in an operational environment.

 

Required Qualifications

 

  1. Three to four years of experience in mid-level desktop support and network/PC security environments.

  2. Proficiency with Microsoft ecosystem, including Windows 10/11, O365, MS Outlook, MS Teams, and remote management tools like Intune/MEM.

  3. Strong experience supporting and deploying various computer hardware (Dell, Lenovo) and network printers.

  4. Demonstrated commitment to safety in fast-paced industrial or plant settings, adhering to required guidelines.

  5. Ability to travel 100% to various regional sites, work independently, and possess excellent communication skills.

This opportunity offers a rewarding challenge for a field technician to deploy essential IT services and directly impact the operational success of critical sites.
#11145

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.