Overview
On Site
Depends on Experience
Contract - W2
Contract - 17 week(s)
Skills
Access
Job Details
Job at a Glance
Title: Network Technician II (Deskside / Network Ops Support)
Location: Englewood, CO (On-site)
Contract Type: W2 Contract; rolling annual renewals expected. Not eligible for C2C
Position Overview
Our client is seeking a Network Technician II to provide hands-on deskside and network operations support at their Englewood, CO office. The role includes break-fix work, hardware/software troubleshooting, network maintenance, and site-specific support. Ideal candidates will be highly organized, customer-focused, and capable of working independently in a fast-paced technical environment.
Key Responsibilities
Required Qualifications
Preferred Certifications & Skills
#INDGEN
Title: Network Technician II (Deskside / Network Ops Support)
Location: Englewood, CO (On-site)
Contract Type: W2 Contract; rolling annual renewals expected. Not eligible for C2C
Position Overview
Our client is seeking a Network Technician II to provide hands-on deskside and network operations support at their Englewood, CO office. The role includes break-fix work, hardware/software troubleshooting, network maintenance, and site-specific support. Ideal candidates will be highly organized, customer-focused, and capable of working independently in a fast-paced technical environment.
Key Responsibilities
- Install, maintain, and repair desktops, laptops, servers, storage systems, and legacy hardware
- Provide break-fix support and routine maintenance across PC and Mac environments
- Support call taking and provide on-site technical assistance
- Perform installs, moves, adds, and changes (IMACs)
- Troubleshoot and support Windows, Apple OS, Linux/Unix systems, antivirus software, and Office 365
- Test and certify PCs, servers, networks, and client-approved applications
- Ensure customer satisfaction and communicate preventative maintenance needs
- Maintain awareness of internal service delivery requirements and standards
- Lead smaller technical projects or direct others as needed
- Consistently demonstrate professionalism in customer interactions and appearance
Required Qualifications
- 5–8 years of hands-on IT support experience
- Strong knowledge of PC and Mac hardware, operating systems, and troubleshooting techniques
- Expertise in Windows, Linux, and Unix operating systems
- Working knowledge of Microsoft Office (all versions) and Office 365
- Experience supporting handheld devices, printers, laptops, and desktop software
- Familiarity with network protocols and configuration, including internetworking concepts
- Ability to test, certify, and support PCs, networks, and server environments
- Strong communication, problem-solving, and customer service skills
- Able to work independently and maintain task ownership under pressure
- Detail-oriented with strong documentation habits
Preferred Certifications & Skills
- Certifications: MCP, MCDST, MCSE (desired), CompTIA, Network+, or vendor-specific (HP, Dell, Toshiba, IBM, Cisco, EMC)
- Project support or light project management experience
- Experience with legacy product support
- Exposure to enterprise-level hardware environments
#INDGEN
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.